Mobile report is a feature in the Resco Mobile CRM application that allows you to create documents on the go, using data from your CRM records. Report documents are generated directly in the Mobile CRM application, even in offline mode, so there is no need for any connection to the Internet or CRM server. Continue reading
Tag Archives: quick tip
Quick Tip: How to keep track of record changes made by external users
We’ve covered the basics of Consumer Apps based on Resco’s Mobile CRM app (useful not only for customers, but for smoother interactions with partners, volunteers, suppliers, fans and other allies as well) in an earlier post.
But how can you keep track of new records and modifications made by external users and ensure these users will access only the information related specifically to them? Continue reading
Don’t let your users wonder what to type into a field – Tell ’em
We’ve all been there – filling out a form, trying to figure out what to type into a box, whose label doesn’t tell us much. Government forms, we’re talking to you now.
Don’t let your users wonder—give them a helpful hint.
In Resco Mobile CRM app for MS Dynamics CRM, you can do so by inserting a placeholder text into a field. Continue reading
Make those records stand out! (highlight them using conditional formatting)
Remember when you were in school and you used a fluorescent yellow highlighter to pinpoint the things you wanted to remember for the test? When you went through your notes later on, you just skimmed the text and focused only on brightly colored chunks. It was easier to do it this way.
You can apply the same principle to your CRM. Make it easy for users to see what needs their attention. Highlight important records in your Mobile CRM to make them stand out. Continue reading
Quick Tip: Mutate your language
Did you know? Names that do not fit on a small display of a phone can be altered instead of just being cut in the midd.. Continue reading