Resco Inspections: Shape your inspection process every step of the way

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Whether it’s staff surveying customers in-store, technicians going through checks of complex machinery, or insurance agents assessing the damage after a hurricane – inspections come into play in countless scenarios.

However, there’s lot more to it than just someone with a notepad filling out checkboxes. To set up a successful inspection process you first need to create relevant questionnaires. Once those are ready, supervisors need to assign them to available staff, including all related information (date, time, location, etc.). The team in the field then needs a reliable tool to receive the information, complete the questionnaires, and send back the results. Which all have to be evaluated afterwards. Continue reading

Use regular expressions in form rules to validate field input in Resco Mobile CRM

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Make sure your team won’t enter incorrect data into Resco Mobile CRM’s fields. In the Woodford configurator you can set up a form rule that checks the data format and notifies the user if the data doesn’t meet the required conditions.

For example, on the Contact entity we want to prevent users from entering a wrong e-mail address and phone number format into the E-mail and Phone fields.

How to set up the form rule?

Continue reading

Calling all Partners & Customers: The early-bird tickets to resco.next 2018 now available

We’re coming up on our 3rd annual resco.next conference in the USA – the one-of-a-kind event for mobile CRM leaders, users and enthusiasts.

At resco.next we gather our entire vivid community of customers and partners. Regulars would refer to it as a reunion with their folks and a great deal of new updates about Resco’s solutions. For newcomers, it is the opportunity to learn more about the newest technologies & meet Resco product experts. Ladies and gentlemen, that’s resco.next in a nutshell – educational and friendly gathering that now opens its registration with the early bird ticket!  Continue reading

MADhack 2017: Take a peek at the 3rd edition of Resco’s coding marathon

For the 3rd time ever, Slovakia’s capital has become the epicentre of mobile app development.

How so?

The coding marathon, known as MADhack = Mobile App Development Hackathon brought to life a number of innovative ideas. A 2-day meetup focused on students, took place on November 24-25.

Why do we do this in the first place? Continue reading

Quick Tip: What does the Resco Mobile CRM version number tell you?

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“Which version of the Resco Mobile CRM application should I use? And while we’re at it, what do the digits separated by the dots stand for?” These are also the questions Resco’s support team receive from time to time, both from customers and partners. So what can the numbers in the version label actually tell you? Continue reading

Dreamforce ’17 Highlights – Straight from the Booth

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Where were you in 1999?

Marc Benioff (*CEO of Salesforce) was in a one-bedroom apartment writing the history of today’s biggest ‘No software’ company in the world. In that same year, same time, three young programmers were starting a small company themselves, called Resco that later became one of the leading pioneers of Mobile CRM. Continue reading

Introducing Route Planner by Resco: Keep up with your staff and manage their tasks seamlessly

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With the ever-growing popularity of map-related planning capabilities among partners and customer alike, we have created a new, standalone solution.  Continue reading