Resco Inspections for Microsoft Dynamics 365: Start building your first questionnaire

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Whether you deal with sales or field service, inspections and data collection come into play in lots of different scenarios. From staff reviewing a store’s inventory, construction safety supervisors, sales reps gathering customer feedback to agents documenting insurance claims or technicians going through checks of complex machinery. And if your organization already utilizes Microsoft Dynamics 365/CRM you might have considered using it to handle your inspection process.

At Resco, we’ve recently launched Resco Inspections, which can be fully integrated with Dynamics 365/CRM. Continue reading

Entity Hubs & Field user: How to combine Salesforce records without compromises

Salesforce data can be approached differently by various field users and across teams. One of the options to quickly access relevant data is to use Entity Hubs* via the Resco Mobile application. You can create a variety of hubs that represent condensed units of information relevant for specific teams and even individual users.

Example: Your Salesforce records like Accounts, Contacts and Leads can represent one unit = Customers.

This way, each team or a user can work with a particular Entity Hub and have all vital information in one place.

As of the Winter 2018 release of Resco’s mobile solutions, you can place any Hub you create not just on a view (like the Home menu), but on a form, as well. Continue reading

Offline HTML & JavaScript Bridge: Extended flexibility for any organization

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For any piece of technology – but especially for software products – flexibility is a backbone feature. The requirements of a business dictate which technology can be used, what is a good fit and where are the limits. Inability to deliver or to satisfy a critical need might mean an extended search for the right option, costing time, resources and money.

This is obviously true for enterprise systems in general, but even more true for mobility. The mobility landscape keeps evolving and the requirements of businesses for robust, but at the same time very flexible mobile solutions are growing by the day. That’s why we sat down with Resco’s Product Manager and long-time technical expert, Juraj Mojik, who explained how companies can tailor Resco’s mobile app with offline HTML and JavaScript Bridge. Creating one-of-a-kind user interfaces or implement unique business logic. Continue reading

Resco Inspections: How to start your free trial

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Resco Inspections is our biggest new product introduced since the original Resco Mobile CRM app. That was exactly a decade ago. During past 10 years, we came to see a large potential of the app’s functionality for field inspectors. Later, potential turned into real-life use cases. Numerous Resco customers, including Bridgestone or Enterprise Inns have utilized a handful of the solution’s features specifically for inspection scenarios. Continue reading

Beyond field service: Inspections across various industries & enterprises

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When creating Resco Inspections, we’ve been inspired by use cases reaching even beyond traditional field service scenarios. Looking at our customer portfolio, we’ve realized there are quite a few companies who already utilize Resco’s mobile platform for use cases that could be categorized as inspections.

Below, you’ll find several scenarios from these existing customers who are using solutions built on Resco technology. Could these use cases be enhanced further with Resco Inspections? Continue reading

Resco at events and conferences around the world in 2019

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Where can you meet our team in person throughout the year? Continue reading