How to create a copy of your production CRM database for testing Resco Mobile CRM?

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Customers running on-premises installations of Microsoft Dynamics 365/CRM are eligible to have more than one database in their CRM environment. The most common reason for needing another database, is that you want to test changes and customizations in an environment mirroring your production database, but without affecting the live system. For example, to see how your Dynamics CRM will work with your Resco Mobile CRM client. Continue reading

Introducing Resco Consumer Apps for Municipalities

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What is the most pressing issue we experience when approaching government and public offices? Usually, dealing with them is just too cumbersome. However, as apps allow people to do pretty much anything, anytime and anywhere, both local and national governments are increasingly looking to get in on the act.

Yet, given the obvious benefits for citizens, why is it that governments are not making more use of mobile apps? Continue reading

Numbers don’t lie: How do Resco’s 200 largest customers use Mobile CRM?

Ever wondered how others utilize their Mobile CRM solution? To what extent do companies modify the app they get from Resco? Or which are the most popular entities utilized by our customers?

Then wonder no more, as we’re bringing you a sneak peek behind the curtain – exploring the usage of Mobile CRM at 200 of our largest customers. These are companies with the highest number of Resco licenses deployed to aid the job of their mobile staffers daily. Continue reading

Calling all partners: Get inspired with Resco in Washington D.C. this July

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With last year’s turnout well over 16,000 attendees,  Microsoft Inspire 2017 is once again set to deliver a week full of networking, learning, and collaboration for partners from all around the world.

If you were a regular attendee in the past, you probably know that Inspire is in fact a new name for Microsoft’s largest partner-centric event of the year, previously known as the Worldwide Partner Conference (WPC). Continue reading

Resco is growing its local Partner base, this time with KODYS

The list of forward thinking companies embracing new technologies is rapidly growing. They significantly enhance and strengthen daily business environments and simplify your workflow. When it comes to mobile technologies, they are a living proof of expanding mobility, not only into the sphere of personal life, but also into a professional one. Continue reading

Say goodbye to empty fields and incorrect data: How to make fields required in Resco Mobile CRM?

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“In the end, CRM is only as good as the data you put into it,” said one of our customers just a few months back. But how do you ensure your sales team, service technicians, or other mobile CRM users will indeed properly fill out the fields, to get relevant insights and be able to initiate the next steps in your customer management process? Especially if these fields are not set as required in your Microsoft Dynamics CRM either? Continue reading

Welcome to Resco’s Community devoted to Salesforce

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Hello Salesforce enthusiast!

We are officially welcoming you to our thriving community that is all about Offline Mobility for Salesforce. We’ve even created a special monthly newsletter on the topic to indulge in the needs and wants of the Salesforce community! Continue reading