See how your business moves: Mobile Audit Analytics arrive in Summer Release of Mobile CRM

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If you trust your employees you shouldn’t be tracking their activities – that’s a common argument coming up in many meeting rooms when words like “audit” or “analytics” start to get thrown around too often.

However, auditing (or analytics) is not about the lack of trust. Continue reading

Get to know Resco Cloud for Field Service

What do Resco Mobile CRM and Resco CRM have in common? Well, more than you’d think. In fact, together they mold into a single solution, called Resco Cloud.

Resco Cloud with 700+ features

=> Desktop CRM + Mobile App

The idea behind Resco Cloud is to intensify the consumer experience through sophisticated cloud technology with an emphasis on mobility.  Continue reading

Latest tech, insightful discussions and delicious cuisine coming to Microsoft Inspire 2017 with Resco

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You probably know the drill – you come to a large conference and during lunch hour you try to fight your way through fellow attendees to a meal. And when you finally manage to find a free seat, the cafeteria is usually so busy that trying to have a focused conversation with a colleague, prospect, or a business partner can be quite difficult. Besides, sometimes the food is not that great either.

So why exactly are we describing the scenery of conference canteens? Continue reading

How Offline is Resco’s Offline?

10 best things you can do offline with Salesforce data

Offline matters. Especially nowadays.

Even in Europe, where Internet connectivity is generally perceived as very good, there are areas and countries with poor 3G and 4G support. There are a pocketful of places with poor or no connectivity possible. What about the garages, planes, rural/uninhabited areas, or elevators? Continue reading

How to create a copy of your production CRM database for testing Resco Mobile CRM?

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Customers running on-premises installations of Microsoft Dynamics 365/CRM are eligible to have more than one database in their CRM environment. The most common reason for needing another database, is that you want to test changes and customizations in an environment mirroring your production database, but without affecting the live system. For example, to see how your Dynamics CRM will work with your Resco Mobile CRM client. Continue reading

Introducing Resco Consumer Apps for Municipalities

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What is the most pressing issue we experience when approaching government and public offices? Usually, dealing with them is just too cumbersome. However, as apps allow people to do pretty much anything, anytime and anywhere, both local and national governments are increasingly looking to get in on the act.

Yet, given the obvious benefits for citizens, why is it that governments are not making more use of mobile apps? Continue reading

Numbers don’t lie: How do Resco’s 200 largest customers use Mobile CRM?

Ever wondered how others utilize their Mobile CRM solution? To what extent do companies modify the app they get from Resco? Or which are the most popular entities utilized by our customers?

Then wonder no more, as we’re bringing you a sneak peek behind the curtain – exploring the usage of Mobile CRM at 200 of our largest customers. These are companies with the highest number of Resco licenses deployed to aid the job of their mobile staffers daily. Continue reading