How mobile apps enable local governments to engage with citizens

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You’re heading home through your neighborhood when you run into a nasty pothole, see a dead animal, or a downed tree blocks your way. But instead of having to write a letter to the city council or make a call during which you’d have to lengthily describe the problem, you pull out your phone open an app and send a detailed report with just a couple taps of your finger. Continue reading

What’s new at resco.next this year?

resco.next

Resco.next is ‘one-of-a-kind’ conference filled with educational sessions, both business and technical, all dedicated to Resco Mobile CRM.  It’s 2 days of valuable learning, networking, entertainment, and giving back. The clock slowly ticks towards resco.next’16, and as the excitement builds up, we decided to give you a taste of this year’s “firsts & bests”: Continue reading

The ‘Who, What, When & Where’ of resco.next

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Part 1 of ‘The Who’ is us, the Resco team. A team of highly-skilled IT professionals and business leaders. On the other side, it will also be YOU.  Continue reading

Microsoft Dynamics CRM set to reap the benefits of LinkedIn acquisition?

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Picture walking into a meeting, with all the latest information about the attendees your digital assistant provided you with moments earlier. That’s the vision presented by Microsoft CEO Satya Nadella for bringing the world’s largest professional social network’s database to Dynamics, Office 365 and Cortana, after the Redmond-based software giant announced the acquisition of LinkedIn for $26 billion last month.

With a user base of 434 million professionals, LinkedIn’s assets can be especially valuable in advancing Microsoft Dynamics CRM Continue reading

Resco Celebrates 17 Years in Mobility

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We’ve always had a thing for mobility. 17 years ago, Resco had a vision to become one of the leading providers of business software solutions.

When we founded the REmote Solutions COmpany (today known as Resco) in 1999, we saw a huge potential in the realm of mobile technology. At that time, mobile phones weren’t smartphones and CRM was not so advanced & CX-centered as you know it, today. However, that didn’t stop us – in fact, we felt ‘obligated’ to explore such unknown waters. Continue reading

Resco’s roadmap: Offline for all

Offline

In May we announced the Resco Mobile CRM Roadmap for 2016. It contains a list of great improvements and new features that are useful for field sales and service users, admins of CRM systems and partners that want to do serious business with enterprise mobility. Continue reading

How to Nail Auditing in Resco CRM – Quick Overview

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“Mobile Audit is a tool that greatly helps managers understand how their field workers use the mobile CRM app. And if the results are bad, they can easily identify a way to make improvements.”

See how Resco’s CEO, Radomir Vozar explains why we all need a mobile audit to increase the productivity of field workers and achieve ROIs significantly earlier in one of his blogs. Continue reading