Resco Academy: What’s new and how we’re shaping the learning path

The clock is ticking impatiently, and you are looking at your overwhelming to-do list. You promised your kids to prepare their favorite dish for dinner. However, there are still so many other things you must do – walk your dog, do the grocery shopping, not even mentioning that you’re waiting for a package to be delivered. How to align all these tasks perfectly?

First of all, you need to have an overview of everything that needs to be done. Only then can you look at the individual tasks and decide how and in what order you will execute them. The key to this is knowledge and skills.

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resco.next 2020 Virtual: The final countdown has begun

We’re only two weeks away from our annual conference – resco.next. And for the very first time, it’s going to be an entirely virtual event.  

In our previous blog post, we revealed the event agenda and some exciting details that we can all look forward to. To follow up on that, let us introduce you to the special guests who will talk at resco.next 2020 Virtual on November 12. 

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3 of my favorite gems from the Resco Autumn Update ‘20 – Salesforce edition

 

By Marek Estok, Lead Salesforce Engineer 

#1: Inspections Managed Package – in Salesforce 

Questionnaire Templates in any language Continue reading

Questionnaire localization: A closer look at Resco Inspections’ brand-new feature

We introduced Resco Inspections’ new Questionnaire localization in our Autumn Update 2020.

The feature helps multilingual companies to operate at their peak efficiency by overcoming the language barriers that often arise in diverse environments. This can be achieved by translating questionnaires into the language of team members who will use it in the field.

By turning on Questionnaire localization in the app, a questionnaire template or report can be viewed and filled out in many different languages. Therefore, employees can access the questionnaires in their native languages or in a language they are the most comfortable with.

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Fitness for Human Habitation: A guide for landlords

Fitness for Human Habitation (FFHH) act guide for landlords

Making the properties safe, healthy, and comfortable for living should be the goal of every good landlord.

In the UK, the process is also covered legally by the Homes (Fitness for Human Habitation) act. It came into force in 2019, and besides giving more rights to tenants, it was also highly supported by landlords’ associations, too.

So, what criteria do landlords have to meet? What is defined as uninhabitable living conditions? What are the penalties if a property doesn’t comply? And how to effectively inspect flats and houses to make them ready for tenants?

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resco.next 2020: The virtual enterprise mobility event of the year is just around the corner

resco.next, our annual conference, is getting closer and with this year’s event, we’re dipping our toes into uncharted waters. 

As you may have already heard, this year’s resco.next is going to be a fully virtual experience and completely free. All you have to do to get on this fast-approaching train is to register through this link and join us on November 12, at 2PM CET 

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Expanded Home screen configuration, offline Docusign e-signatures, and new Timeline component enrich Resco MxDP’s Autumn Update

Autumn Update of Resco’s Multi-experience Development Platform arrives packed with powerful features. What are they? Let’s dive right in!

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Resco Inspections Autumn Update 2020: Multilingual questionnaire templates, enhanced Manager’s Experience, and more

Autumn update resco inspections

With the Autumn Update of Resco Inspections, questionnaire templates can be translated into different languages within the app, erasing the language barriers that might arise in an international environment. Furthermore, we continue to add to the experience of managers by providing them with brand-new configuration options for Manager’s Experience, so they  can tailor the app to fit their need for specific insights and data.

Let’s now have a closer look at key new additions to Resco Inspections in the Autumn Update 2020:

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Support your field technicians more flexibly as Houston is now available on new devices in Resco Autumn Update

Resco Houston visualization on desktop device

In the field of Innovations, Resco’s Autumn Update 2020 brings several improvements in the remote assistance tool Resco Houston. Now, guiding your field workers, remote collaboration of teams, or onboarding of new employees become even more accessible and flexible.

The latest Houston update extends support to different devices, increases accuracy, simplifies the set up in Woodford, and provides further options for collecting valuable data. So you can speed up the repair process by sharing the company knowledge effectively. Let’s look into these innovations in more detail

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Tips & tricks: How to open Dynamics entity records in your Resco app with one click

There might occur situations when you want to quickly check how a Microsoft Dynamics 365/CRM record looks in your Resco app.

For example, if a field worker doesn’t see the address of an account in his app and reports the issue, the system administrator can open that account instantly in Resco – directly from his Dynamics instance, to verify if he has the same issue. Continue reading