Microsoft Dynamics CRM set to reap the benefits of LinkedIn acquisition?

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Picture walking into a meeting, with all the latest information about the attendees your digital assistant provided you with moments earlier. That’s the vision presented by Microsoft CEO Satya Nadella for bringing the world’s largest professional social network’s database to Dynamics, Office 365 and Cortana, after the Redmond-based software giant announced the acquisition of LinkedIn for $26 billion last month.

With a user base of 434 million professionals, LinkedIn’s assets can be especially valuable in advancing Microsoft Dynamics CRM Continue reading

Resco Celebrates 17 Years in Mobility

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We’ve always had a thing for mobility. 17 years ago, Resco had a vision to become one of the leading providers of business software solutions.

When we founded the REmote Solutions COmpany (today known as Resco) in 1999, we saw a huge potential in the realm of mobile technology. At that time, mobile phones weren’t smartphones and CRM was not so advanced & CX-centered as you know it, today. However, that didn’t stop us – in fact, we felt ‘obligated’ to explore such unknown waters. Continue reading

Resco’s roadmap: Offline for all

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In May we announced the Resco Mobile CRM Roadmap for 2016. It contains a list of great improvements and new features that are useful for field sales and service users, admins of CRM systems and partners that want to do serious business with enterprise mobility. Continue reading

How to Nail Auditing in Resco CRM – Quick Overview

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“Mobile Audit is a tool that greatly helps managers understand how their field workers use the mobile CRM app. And if the results are bad, they can easily identify a way to make improvements.”

See how Resco’s CEO, Radomir Vozar explains why we all need a mobile audit to increase the productivity of field workers and achieve ROIs significantly earlier in one of his blogs. Continue reading

5 reasons why become a Resco partner

Collaboration

Resco’s partner network currently consists of 480+ companies. These companies possess strong knowledge of Resco Mobile CRM and the back-end software you can connect it with – be it Microsoft Dynamics CRM, Oracle CX, or Resco’s own CRM server. Our partners are the ones who help customers around the globe to implement, customize, and support their mobile CRM solutions.

Our partner program is designed to create mutually beneficial relationships that increase both the success of partners and expand the Resco ecosystem. But what exactly are the advantages that partner companies receive when teaming up with Resco? Continue reading

Why is Smarketing the Best Lead Generation Idea?

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Sales + Marketing = Smarketing

Hubspot refers to Smarketing as “the alignment between sales and marketing teams.”  

In an ideal world, sales and marketing teams would be working together, have aligned strategies & goals; and their processes would be built with the other team in mind.

Are the teams in your company synchronized? Continue reading

How to utilize language localization in Resco Mobile CRM

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Resco Mobile CRM speaks your language – you can choose from 16 default languages  in the application’s Setup section and even add new ones via the Woodford configurator. But localization can be used not only to completely translate Mobile CRM texts to another language, but also to modify existing items – so that users are instantly familiar and comfortable with the app. Because, just as people, different organizations use different vocabulary, and the same thing can have various names across multiple businesses. Continue reading