BYOD in 2018: Trends & Considerations (Infographic)

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With increasing internet coverage and the growing need for remote workers, Bring-Your-Own-Device programs naturally became the next step in the technological landscape. In this article, we will look at the state of BYOD today, address one of its biggest challenges, security, and provide you with concrete tips on how to improve security of your BYOD program, with the help of Resco.

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15 must-have productivity tools when using Salesforce in the field

Mastering the right “on-the-go” sales tool is ultimately the best weapon for making sales reps 10x more productive and sales managers 10x smarter – continue on reading to learn why. If you want to make sure your outside sales hit the ground running, you need more than a marvellous team. You need maximum productivity, and that can only be achieved with the right mixture of must-have apps.

As robust and powerful as Salesforce is, there are some things it can’t do right out-of-the-box. However, to fill this gap, there is – AppExchange, gathering and providing a range of 3rd party apps for Salesforce. Continue reading

E-mail + CRM = Resco CRM

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Writing and receiving emails is one of the most common business activities we all do every day. It’s even more evident for CRM users, such as sales reps whose main job is to communicate. It would be great if such users had one tool that would allow them to work with CRM data and at the same time it would provide a fully functional email client. Continue reading

Mobile is critical for sales reps’ success – Infinity Info Systems’ Michael Hammons reveals why

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Resco Mobile CRM is used daily by hundreds of corporate customers across the globe. It helps the fire department of Norway’s capital to monitor safety measures at buildings and construction sites. The world’s most international brewer uses it to boost sales force efficiency. Leading Spanish insurance company empowers its agents with mobile CRM.

Our partners keep constantly dreaming up new ways of adding value to Dynamics CRM with Resco Mobile CRM. Infinity Info Systems’ Mike Hammons is a veteran of the high-tech industry, focusing on CRM technologies for over 17 years. He has worked on CRM implementation and strategy with numerous corporations, including Barclays Global Investors, Delta Airlines, Hewlett-Packard, Genzyme Corporation, NEC-Mitsubishi, Roche Diagnostics and many others. Continue reading

Who needs Audit in their mobile CRM system? We all do

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Statistics say that a huge percentage of information systems purchased by organizations are not used at all; or employees use only very small portion of the full functionality. It’s usually because the information systems are quite complex and require advanced training. Or simply because people don’t like to change their habits. And this could be an obvious case of mobile solutions as well. Continue reading

12 things you should try to be more productive

12 productivity hacks from RescoThese are some of my personal productivity hacks I use at work. I’ve been using some of them for months, others for years – what I am trying to say here is they’re tested and proven over time.

This is my advice: Continue reading

Mobile Audit – a tool to increase productivity of field workers

Mobile Audit – a tool to increase productivity of field workers

When we first introduced Mobile Audit for Resco Mobile CRM at MS Convergence this year in New Orleans, there were doubts about what this feature is for. First impressions of people who have visited our booth were that its main purpose is to monitor employees’ whereabouts. Not quite right, the sense of Mobile Audit is more complex. Continue reading