Packaged vs. Custom: Can you develop an offline sales and field service app from scratch in 6 months?

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To build or to buy?

That’s a question countless companies face when shopping for software to further enhance their operations. And mobile solutions for sales and field service are no exception. But since there are already dozens of articles discussing the general issue of packaged (commercial) vs. custom developed software, we decided to go further down the rabbit hole and ask a more specific question:

What if someone told you they can develop a mobile app for sales and field service with full offline functionality for you in 6 months? Is that even possible? Continue reading

Resco.next – Looking Back & Heading Forward [Video Invitation + Attendees Observations from ’15 Edition]

“We’re so excited, and we just can’t hide it.“

And we want you to share our excitement, hence we try to let go of as much information as possible. Catch up on previous articles that reveal more about the basic resco.next info and explain why & how the event is going to be different this year. Continue reading

How to Elevate the Customer Experience with Mobile CRM, Starting at Oracle OpenWorld ‘16

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Mobile CRM lets you move with your customer in real-time and trace what the customer’s next steps are. And despite the fact that, 52% of customers are less likely to engage with the company because of bad mobile experience, (according to WOW Local Marketing), companies seem to have been a bit slow to adopt the mobile-first approach into their enterprise strategy.

Did you know that according to Software Advice, 90% of customers say they have had poor experience seeking customer support on a mobile? Continue reading

Back to conferences: Where can you meet Resco this fall?

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As summer comes to a close, students aren’t the only ones who return back to school. Autumn also marks the return of conference season, as professionals from virtually any industry once again flock to conferences held all around the world. And since we’re also hungry for new knowledge and insights, we will be visiting quite a few of them ourselves. Below you’ll find our selection of not-to-miss autumn events for CRM professionals, at which you’ll also have the chance to meet us in person.

So where will we see you this fall? Continue reading

5 reasons why become a Resco partner

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Resco’s partner network currently consists of 480+ companies. These companies possess strong knowledge of Resco Mobile CRM and the back-end software you can connect it with – be it Microsoft Dynamics CRM, Oracle CX, or Resco’s own CRM server. Our partners are the ones who help customers around the globe to implement, customize, and support their mobile CRM solutions.

Our partner program is designed to create mutually beneficial relationships that increase both the success of partners and expand the Resco ecosystem. But what exactly are the advantages that partner companies receive when teaming up with Resco? Continue reading

Oracle Modern CX Summit – Las Vegas Sales Experience Wrap-Up

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Been there, done that, satisfied and delighted!

Oracle Modern Sales Summit definitely falls into the ‘event to remember’ category. Looking back on the two-day event full of expected and unexpected, we came up with a little reflection on why our trip to Las Vegas was so worthwhile.

3 key takeaways

Continue reading

5 reasons we are attending the Oracle event in Vegas & why you should too

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It’s the final countdown to the Oracle Modern Sales Experience in Las Vegas! In 2016, for the first time ever, you can meet Resco folks at this outstanding event for sales leaders presented by Oracle.

Continue reading