Why personalization & collaboration achieve high CRM user adoption

collaboration

Let’s “Delve” into things a little deeper. To be absolutely straightforward, unless you deliver a personalized experience, people will not adopt to your solution long-term. It’s a fact. According to the Journal of Experimental Psychology1 , every time a user switches programs or applications, there is a 40% reduction in productivity. If that isn’t a reality check, I’m not sure what is.  Continue reading

Microsoft’s mobile client for Dynamics CRM 2016 vs. Resco Mobile CRM (Update)

Microsoft Dynamics CRM 2015 mobile client versus Resco Mobile CRM

 

Last updated in April 2016.

We’ve published two other comparison articles in the past. If you want to see how the two applications (Resco Mobile CRM & Microsoft’s MoCa) progressed in time, take a look at:

 

What has changed?

Continue reading

Try Resco Mobile CRM for Microsoft Dynamics 365/CRM (for free)

Resco Mobile CRM for Microsoft Dynamics CRM free trial inquiry

Every now and then we get the question: “Is it possible to get a trial of Resco Mobile CRM so we can test it out?”

Our answer: “Absolutely!”

We offer free trials because Continue reading

Dynamics CRM for phones does not work on Android 5

I am working on another comparison between Resco Mobile CRM and Microsoft’s mobile client for Dynamics CRM. As a part of my research, I go through all possible sources: websites, videos, forums, app stores…

This time, while reading the reviews on Dynamics CRM for phones on Google Play store, I realized how big of a difference one little attribute makes. Namely this one: Continue reading

CRMUG Summit 2014: Your questions, our answers

The week of October 13, 2014, Resco sponsored the CRMUG Summit in St. Louis, MO. This year, there were over 650 attendees and more than 3,000 in total when combined with GPUG, AXUG and NAVUG Summits running in parallel. Resco could not miss this event. Continue reading

Video walkthrough of new Resco Mobile CRM: Smartphone edition

Wondering how the new user interface of Resco Mobile CRM looks on a smartphone?

If so, watch this video and check the design with these features: Continue reading

Will Microsoft release mobile client for Dynamics CRM that will also be capable to work offline?

Hate to burst anyone’s bubble, but Microsoft is not releasing an offline capable mobile client for Dynamics CRM for years to come.

Even though there have been talks of MoCa’s upcoming offline functionality all over the Internet for some time now.

Here’s what my google search revealed

Continue reading

Resco’s Happy Hour at Microsoft Convergence 2014 in Barcelona

Dear Partners, Customers and CRM Consultants,

if you are coming over to Barcelona for the Microsoft Convergence EMEA 2014 in November, we as a Silver Sponsor are excited to invite you to our Stand #16 for these special occasions: Continue reading

Impressions from the CRM Mobility Workshop 2014 in Vienna

Another successful workshop is behind us! Here is some recap:

On September 24, 2014 we had the chance to meet CRM consultants and developers in Vienna, Austria.

During this 1-day, Resco’s Senior Developer Juraj Mojik with the help of Lukas Lesko (Technical Support Consultant) and Zuzana Farkasova (Communications Specialist) delivered a knowledge package focused on Resco’s Mobile CRM client for Microsoft Dynamics CRM. Continue reading

Next generation of Resco Mobile CRM: Video walkthrough

New Resco Mobile CRM comes with a complete design makeover tailored to the needs of sales representatives.

So far we introduced you to the basics of the brand new concept of mobile CRM via screenshots and description of the main changes Continue reading