FAQ: Microsoft Dynamics 365 for Field Service Mobile App Licensing

d365_field_service_licensing

Ever since the Resco platform was incorporated as the default Microsoft Dynamics 365 for Field Service mobile client, we’ve received numerous inquiries about the licensing requirements and customization of the solution.

Today we’re bringing you an overview of the most frequently asked questions, so you can always find the answers easily organized in one place. Continue reading

This is the end for Resco Mobile CRM on Windows XP

Goodbye

Resco Mobile CRM app for MS Dynamics CRM is from now on available on these desktop operating systems: Windows 8.1, 7 & Vista

What’s missing?

It’s Windows XP.

That’s because Continue reading

What’s included in the free version of Resco Mobile CRM?

free-vs-professional

Resco’s mobile client for Microsoft Dynamics CRM, Salesforce, and Oracle CX can be downloaded from:

 This is a FREE application.

  • It’s fully functional.
  • It can be synchronized with Dynamics CRM, Salesforce, and Oracle CX.
  • It’s not time-constrained.
  • It does not include any ads. Nor does it require users to input contact details.

Continue reading

Microsoft’s mobile app vs. Resco Mobile CRM. What’s the difference?

What do you think of the new mobile app from Microsoft? What does it mean for Resco?

These questions (and their variations) are now more popular than ever. We might as well answer them publicly. So here it goes:

We have taken a look at the new mobile app from Microsoft – if you stay with me for a moment, I’ll try to explain the major differences. Continue reading

Microsoft is going to nail mobile Dynamics CRM!

These are the rumors that I just got from some sources. I immediately said to myself: “Here we go again”. In February 2012 Microsoft announced that they will deliver Dynamics CRM on virtually ANY mobile device in Q2 2012. These plans didn’t work out and Microsoft delayed the mobile support from Q2 2012 to Q4 2012. Unfortunately this again didn’t work out. Now Q2 2013 is approaching and Microsoft is back again with its new plans to nail the mobile Dynamics CRM.
The new mobile client should have offline capability but not in next release, probably in some day in the future. It should have support for custom entities but again probably in some day in the future. It should have support for business logic – you can guess it already – in some day in the future. And it will support only Continue reading