Microsoft + Resco officially team up on field service: What’s in it for partners and customers?

MS+resco

Amidst all the excitement, learning, and networking at resco.next 2018 Prague came some truly exciting news for the world of enterprise mobility: Resco and Microsoft announced their direct partnership for Dynamics 365 for Field Service mobile.

With this agreement, Resco and Microsoft have taken a giant step towards closer collaboration over the upcoming years. The partnership promises even more direct integration between the Resco mobile platform and Dynamics 365 for Field Service Continue reading

7 advantages of providing a mobile CRM for your field service team

field_service_technicians_using_resco_mobile_crm

There’s a lot more to field service than just screwdrivers and spare components. But what should you focus on when selecting and configuring a mobile solution to truly simplify the handling of tasks and activities your field service staff deal with on a daily basis?

Resco Mobile CRM is currently used by field engineers at Bridgestone, property inspectors at Enterprise Inns, mechanics and trucking supervisors at Blueknight Energy Partners, and fire prevention inspectors of Norway’s capital, Oslo. Drawing on our experience with these and numerous other organizations that use Resco for field service, here’s our 7 tips on what to keep in mind when enhancing field service processes through mobility. Continue reading

Microsoft Dynamics CRM set to reap the benefits of LinkedIn acquisition?

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Picture walking into a meeting, with all the latest information about the attendees your digital assistant provided you with moments earlier. That’s the vision presented by Microsoft CEO Satya Nadella for bringing the world’s largest professional social network’s database to Dynamics, Office 365 and Cortana, after the Redmond-based software giant announced the acquisition of LinkedIn for $26 billion last month.

With a user base of 434 million professionals, LinkedIn’s assets can be especially valuable in advancing Microsoft Dynamics CRM Continue reading

Free eBook: 100+ Amazing things you can do with Microsoft Dynamics CRM on your phone and tablet

eBook-100-plus-amazing-things-Microsoft-Dynamics-CRM-on-phone-and-tablet

We wanted you to have a complete resource of things you can do with MS Dynamics CRM on your phone and tablet.

Why?

Because there are so tons of amazing things you can get inspired by and, ultimately, put into practice. Continue reading

The Winter Update of Resco Mobile CRM is out. So what’s in it for you?

As usual, we are bringing you couple of new, chic features. Find the one (or more) you can put to good use.

Grouping of objects

What is it? Entities in Home Form can be grouped into different folders.
You can, for example, create a folder for records and views you use most often; managers can create separate folders for different types of employees, and so on. Continue reading