See how your business moves: Mobile Audit Analytics arrive in Summer Release of Mobile CRM

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If you trust your employees you shouldn’t be tracking their activities – that’s a common argument coming up in many meeting rooms when words like “audit” or “analytics” start to get thrown around too often.

However, auditing (or analytics) is not about the lack of trust. Continue reading

15 must-have productivity tools when using Salesforce in the field

Mastering the right “on-the-go” sales tool is ultimately the best weapon for making sales reps 10x more productive and sales managers 10x smarter – continue on reading to learn why. If you want to make sure your outside sales hit the ground running, you need more than a marvellous team. You need maximum productivity, and that can only be achieved with the right mixture of must-have apps.

As robust and powerful as Salesforce is, there are some things it can’t do right out-of-the-box. However, to fill this gap, there is – AppExchange, gathering and providing a range of 3rd party apps for Salesforce. Continue reading

Try Offline Mobile Sales and Field Service Solutions for Salesforce

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Is your company utilizing a Salesforce solution? Then you’re on the right track! Salesforce is the world’s #1 cloud-based CRM software.

However, to transfer your business by all means, you must consider integrating enterprise apps into business processes instantly. Having Salesforce data mobile, lets everyone run an entire business from a phone and/or tablet.

Resco Cloud is the perfect fit for sales reps, service technicians, and other workers, who require constant access to their Salesforce data. Continue reading

How to Nail Auditing in Resco CRM – Quick Overview

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“Mobile Audit is a tool that greatly helps managers understand how their field workers use the mobile CRM app. And if the results are bad, they can easily identify a way to make improvements.”

See how Resco’s CEO, Radomir Vozar explains why we all need a mobile audit to increase the productivity of field workers and achieve ROIs significantly earlier in one of his blogs. Continue reading

Who needs Audit in their mobile CRM system? We all do

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Statistics say that a huge percentage of information systems purchased by organizations are not used at all; or employees use only very small portion of the full functionality. It’s usually because the information systems are quite complex and require advanced training. Or simply because people don’t like to change their habits. And this could be an obvious case of mobile solutions as well. Continue reading

Mobile Audit – a tool to increase productivity of field workers

Mobile Audit – a tool to increase productivity of field workers

When we first introduced Mobile Audit for Resco Mobile CRM at MS Convergence this year in New Orleans, there were doubts about what this feature is for. First impressions of people who have visited our booth were that its main purpose is to monitor employees’ whereabouts. Not quite right, the sense of Mobile Audit is more complex. Continue reading