Field service processescan be quite complex. From scheduling service appointments and filling out work order forms, to collecting data,taking photos in the field, and then uploading them to a CRM system. It involves many steps that need to be carefully considered and executed. That’s why even a minor mistake can cost a lot.
However, you can significantly reduce the number oferrors, while also speeding up and streamlining the entire by choosing Resco as your field service mobile platform. By doing so, Salesforce users can leverageall the benefits of Resco Inspections. In this blog post, we’ll show you how.
Field Service scenarios are synonymous with standardized work processes, checklists, inspections, or even regulatory procedures that can quickly scale in terms of their complexity. That’s why one of the key value adds of turning to Resco as your field service mobile platform is the opportunity to leverage Resco Inspections in your existing mobile project to model and complete these complex mobile work experiences with ease. Continue reading →
One of the Most Common Use Cases: Break & Fix Scenario – Jacob’s Story, Part 1
The global field service market is estimated to jump from $1.58 billion in 2015 to more than $3.5 billion by 2019, according to the research firm Markets and Markets.
If you haven’t invested into field services, you should do it now. To keep costs of field service at an all-time low, the key to it, is: Mobility. It propels service businesses to deliver a better customer experience.