To fast-track solving any unexpected issue, relevant information is essential. For our support team, it usually comes from a log file that you can send from both the Resco Mobile CRM app and the Woodford configurator.
But why send a log? Isn’t the error message enough? Well, log contains much more information than an error message. Continue reading
You might have heard the news. Resco was recognized in Gartner’s Magic Quadrant for Mobile Application Development Platforms 2018 report.
But wait a minute: Isn‘t Resco a mobile client for Microsoft Dynamics 365 and Salesforce? After all it’s the app called Resco Mobile CRM that most end users download from app stores. However, after almost 10 years of relentless development it has become a lot more than just a mobile app/client. Continue reading
Mobile reports in Resco Mobile CRM support also custom fonts (fonts must be TrueType files – .ttf). In case you want to customize the look of your report and prefer a different font than the default one, you can change it in Resco’s Woodford configuration tool. Continue reading
So, you decided to go mobile with Salesforce for your sales, field service and further teams that work outside the office doors.
Now, you get two options to start off testing business mobility or mobile CRM with: Continue reading
Just three short years ago, we organized Resco’s first ever multi-day event in the U.S.A. It was in the center of American history, the city of Boston. Time is of the essence, and in 2018 we are making a new mark. A new resco.next event. Continue reading
The Winter release of Resco’s mobile client (version 10.3+) brought a few new features together with the possibility to perform global searching. Continue reading
Bill Malone is a person whose contact record is inactive in the CRM database because he doesn’t represent the partner company anymore. All fields on his contact form are visible but it is not possible to edit them or otherwise use them. However, Bill has recently returned to his position and the sales rep using Resco Mobile CRM would like to activate the contact record again. Continue reading