When it comes to enterprise mobility, the user adoption can be tricky. Therefore, we must make it as simple as it gets when introducing new mobile processes at companies.
One of the Most Common Use Cases: Break & Fix Scenario – Jacob’s Story, Part 2
Remember Jacob, the field service technician at Gold Star Heating & Air?
We introduced Jacob’s story in last week’s blog: Why Offline Mobility for Salesforce is a Gold Mine for Field Workers – Real Case Demonstration.
This is how a typical day of a field service rep equipped with Resco Mobile field service app might look. Continue reading