BYOD in 2018: Trends & Considerations (Infographic)

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With increasing internet coverage and the growing need for remote workers, Bring-Your-Own-Device programs naturally became the next step in the technological landscape. In this article, we will look at the state of BYOD today, address one of its biggest challenges, security, and provide you with concrete tips on how to improve security of your BYOD program, with the help of Resco.

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4 quick tips to boost your Resco Mobile CRM user experience

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Make a QR code for quick logins

Creating your own login QR-code is a very useful, timesaving move. You can use any QR-code generator to create a QR-code text similar to this: Continue reading

Documents in Resco Mobile CRM (SharePoint, DropBox, Google Drive, OneDrive) – a technical deep dive – Part 4

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We’ve looked at the basic terminology and the presentation of documents in the app’s user interface in the first part of this series and continued with  document filtering, viewing, editing, storage and safety. Last week, we examined the details of how Resco Mobile CRM works with file hosting services (especially SharePoint). And now we’d like to wrap up our technical deep dive into document integration with a couple of final observations and tips for improving the app’s performance. Continue reading

Documents in MCRM (SharePoint, DropBox, Google Drive, OneDrive) – a technical deep dive – Part 3

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In today’s post, we will examine the details of how Resco Mobile CRM works with file hosting services. Continue reading

How to set up flexible list view designs in Resco Mobile CRM

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Phones, tablets, even phablets – mobile devices come in various shapes and sizes. So why not make better use of the screen real estate available to you? Continue reading

7 advantages of providing a mobile CRM for your field service team

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There’s a lot more to field service than just screwdrivers and spare components. But what should you focus on when selecting and configuring a mobile solution to truly simplify the handling of tasks and activities your field service staff deal with on a daily basis?

Resco Mobile CRM is currently used by field engineers at Bridgestone, property inspectors at Enterprise Inns, mechanics and trucking supervisors at Blueknight Energy Partners, and fire prevention inspectors of Norway’s capital, Oslo. Drawing on our experience with these and numerous other organizations that use Resco for field service, here’s our 7 tips on what to keep in mind when enhancing field service processes through mobility. Continue reading

Troubleshooting Mobile CRM – how to get in a fast lane to a solution

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Some might claim that with them it’s always a smooth sailing. But we know that in real life you sometimes need to ride the waves. And when an issue occurs it is best to face it directly.

No one knows it better than our support manager Lukas Lesko. At resco.next in Boston, he will be talking about how to troubleshoot and optimize your mobile CRM to deliver exceptional user experience. So we asked him – where to start when seeking a fix to an unexpected issue with a mobile CRM project? Continue reading