Advanced tip: Managing cell anchors in views

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Resco’s Woodford customization tool provides multiple components that allow you to make the corresponding parts of the mobile app dynamically adapt to different display sizes.

One of those components are anchors that are used to control the view’s cell behavior when the row is resized. Continue reading

Quick Tip: Barcode scanning in Resco Mobile CRM

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When using a mobile app, the ease of use is one of the most important factors. Creating orders or performing service tasks often requires repetitive steps, so why not make it as simple as possible?

In Resco Mobile CRM, you can utilize barcode scanning in three major ways to speed up repetitive tasks: Continue reading

Quick tip: How to send a log from the Resco Mobile CRM app and Woodford

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To fast-track solving any unexpected issue, relevant information is essential. For our support team, it usually comes from a log file that you can send from both the Resco Mobile CRM app and the Woodford configurator.

But why send a log? Isn’t the error message enough? Well, log contains much more information than an error message. Continue reading

Use regular expressions in form rules to validate field input in Resco Mobile CRM

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Make sure your team won’t enter incorrect data into Resco Mobile CRM’s fields. In the Woodford configurator you can set up a form rule that checks the data format and notifies the user if the data doesn’t meet the required conditions.

For example, on the Contact entity we want to prevent users from entering a wrong e-mail address and phone number format into the E-mail and Phone fields.

How to set up the form rule?

Continue reading

Quick trick for the Calendar: Customize labels of your Activities

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Calendar is one of the features used on a daily basis. It divides in 4 views – Agenda/Day/Week/Month – to simplify the overview of activities. The following trick offers even more efficiency and provides all the important details about activities without the need to open the form itself. Continue reading

Resco Mobile CRM desktop client. But why?

Resco Mobile CRM has a desktop client for Windows 7, Vista, 8 & 10

Let me first address the pink elephant in the room:

What’s the point of Resco Mobile CRM desktop client?

After all, Resco focuses on mobile platforms. Right? Continue reading