Field Service scenarios are synonymous with standardized work processes, checklists, inspections, or even regulatory procedures that can quickly scale in terms of their complexity. That’s why one of the key value adds of turning to Resco as your field service mobile platform is the opportunity to leverage Resco Inspections in your existing mobile project to model and complete these complex mobile work experiences with ease. Continue reading
A week ago, we launched our new solution – Inspections for Industry Verticals. As we revealed, it comes with several predefined questionnaire templates for manufacturing, energy, and property maintenance process.
There’s 9 brand-new templates available out-of-the-box at the moment. And today we want to show you where exactly can you find them, what they look like, and how can you use and even customize them. Continue reading
Collecting information in the field, in most use cases you expect a certain type of questionnaire to be available in certain situations and not in others. To enable this in Resco Inspections, we have introduced an option to associate a questionnaire template.
The general idea is that – when integrating Resco Inspections with Microsoft Dynamics 365/CRM – you can use many-to-many relationships to associate a questionnaire with an entity. The many-to-many relationship connects the questionnaire template to the actual record, so this defines which template belongs to which record.
We know that it’s always better to show than just to talk about it, so we’ve prepared the following detailed example.
A few weeks back, we introduced our concept of an app that enables citizens to effortlessly report issues in public areas to municipalities. Today we’re happy to reveal that an entire solution – including a scheduling system for city officials and a dedicated app for contractors/service technicians – will be available in September 2017 under the City Smart Services name. Continue reading
What is the most pressing issue we experience when approaching government and public offices? Usually, dealing with them is just too cumbersome. However, as apps allow people to do pretty much anything, anytime and anywhere, both local and national governments are increasingly looking to get in on the act.
Yet, given the obvious benefits for citizens, why is it that governments are not making more use of mobile apps? Continue reading