How to dynamically filter Questionnaire templates on the Appointment entity form based on Appointment Type

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Collecting information in the field, in most use cases you expect a certain type of questionnaire to be available in certain situations and not in others. To enable this in Resco Inspections, we have introduced an option to associate a questionnaire template.

The general idea is that – when integrating Resco Inspections with Microsoft Dynamics 365/CRM – you can use many-to-many relationships to associate a questionnaire with an entity. The many-to-many relationship connects the questionnaire template to the actual record, so this defines which template belongs to which record.

We know that it’s always better to show than just to talk about it, so we’ve prepared the following detailed example.

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City Smart Services powered by Resco: New solution for municipalities and local governments available this September

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A few weeks back, we introduced our concept of an app that enables citizens to effortlessly report issues in public areas to municipalities. Today we’re happy to reveal that an entire solution – including a scheduling system for city officials and a dedicated app for contractors/service technicians – will be available in September 2017 under the City Smart Services name. Continue reading

Introducing Resco Consumer Apps for Municipalities

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What is the most pressing issue we experience when approaching government and public offices? Usually, dealing with them is just too cumbersome. However, as apps allow people to do pretty much anything, anytime and anywhere, both local and national governments are increasingly looking to get in on the act.

Yet, given the obvious benefits for citizens, why is it that governments are not making more use of mobile apps? Continue reading