Introducing Route Planner by Resco: Keep up with your staff and manage their tasks seamlessly

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With the ever-growing popularity of map-related planning capabilities among partners and customer alike, we have created a new, standalone solution.  Continue reading

Mobile CRM, connecting people from all over the world – Interview with Shunsuke

Why welcoming a Japanese intern on board was such a great idea

Did you know?

…that 15 million Japanese people speak English? Quite a number, right? Well, when you look at the bigger picture – the fact is, there are more than 127 million people inhabiting one of 6000 Japanese islands. We can assume that every 8th or 9th person in Japan has some knowledge of the English language. Continue reading

7 advantages of providing a mobile CRM for your field service team

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There’s a lot more to field service than just screwdrivers and spare components. But what should you focus on when selecting and configuring a mobile solution to truly simplify the handling of tasks and activities your field service staff deal with on a daily basis?

Resco Mobile CRM is currently used by field engineers at Bridgestone, property inspectors at Enterprise Inns, mechanics and trucking supervisors at Blueknight Energy Partners, and fire prevention inspectors of Norway’s capital, Oslo. Drawing on our experience with these and numerous other organizations that use Resco for field service, here’s our 7 tips on what to keep in mind when enhancing field service processes through mobility. Continue reading

Back to conferences: Where can you meet Resco this fall?

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As summer comes to a close, students aren’t the only ones who return back to school. Autumn also marks the return of conference season, as professionals from virtually any industry once again flock to conferences held all around the world. And since we’re also hungry for new knowledge and insights, we will be visiting quite a few of them ourselves. Below you’ll find our selection of not-to-miss autumn events for CRM professionals, at which you’ll also have the chance to meet us in person.

So where will we see you this fall? Continue reading