Synchronization pauses for about a minute saying “Sync: ServerDeletes”. Why?

Ok, everybody understands the concept of synchronization – server changes are applied to the client database and vice-versa the client changes are sent to the server. That’s the basic idea and even if I didn’t write it, you would certainly formulate it in a similar way.

I may similarly explain other related concepts; such as the connection, the conflict resolution etc. – you have an a priori idea of these things and that idea is usually correct.

However, the concept “synchronization of server deletes” is rather counter-intuitive. Continue reading

Resco Mobile CRM: Synchronization (a technical deep dive) – Part 3/3

We have taken a look at the difference between online and offline mode in the first part of this technical deep dive. And I have explained how Resco Mobile CRM implements the offline mode in the second part. Now, we are going to inspect the synchronization. Continue reading

Resco Mobile CRM: How Resco implements the offline mode (a technical deep dive) – Part 2/3

I have described the difference between online and offline mode in Resco Mobile CRM client for Microsoft Dynamics CRM in my previous blog post.

As written in there, online mode resembles the work of a web browser, it’s getting data directly from server. Which makes data operations slow, costly and potentially risky.

Offline mode, on the other side, works with data stored in the local database. Hence the data loading/storing is fast and presents no problem at all.

So far, so good.

Online mode looks like a looser.

So why then do you find primarily online clients in the Dynamics CRM world?

Continue reading

Resco Mobile CRM: Difference between online and offline mode (a technical deep dive) – Part 1/3

Resco MobileCRM is a mobile client for Microsoft Dynamics CRM server able to work in either online or offline mode.

Desktop CRM users will typically intuitively understand the online mode – they will expect similar experience as when sitting behind a remote terminal unit.

However, the offline mode is conceptually harder and one is not quite sure what to expect. Hopefully, you’ll get a better picture after reading the following lines. Continue reading

How to set up automatic synchronization in Resco’s mobile CRM client

Automatic synchronization in Resco Mobile CRM

Let’s talk some auto sync.

Automatic synchronization in Resco Mobile CRM is a background synchronization that kicks in either when you start the app, when you change the data, or after a defined period of time.

So, if you want to take your mind of  manual sync and want the app to do it for you, do the following steps: Continue reading

Sync your Mobile CRM App with Microsoft Dynamics CRM

A month ago, we informed about how you can use a free version of Resco Mobile CRM App. We experienced so many new downloads across all major app stores that we are really flattered—THANK YOU.
Today, let me explain how you can connect the app with your actual CRM server and take your data anywhere you go whether connected, or not—it is very simple. All you have to do is tap the sync button when you launch the app.

Resco Mobile CRM on iPAD

Resco Mobile CRM on iPAD

Resco Mobile CRM on Android

Resco Mobile CRM on Android

Now just fill in the login details: URL of your Dynamics CRM server, User Name and Password. If you’re not sure what url to input, or you receive an error message, this synchronization guide should help you out.

Get the app and sync it with your own data now!