Customer support is only as good as the team around it, and we are proud to have the best and most dedicated team at Resco, whose members are ready to resolve any challenge at any time. The team did a great job in 2019, let’s look at the statistics that prove it. Continue reading
As a company, utilizing handy software is usually a good idea for your business. But introducing it to the people working for you, might soon become a challenge. Often, the problem is low user adoption, caused by fear and resistance to change. But don’t let this hinder you from developing the company further. Instead, you can try to overcome user adoption challenges with the following tips: Continue reading
To fast-track solving any unexpected issue, relevant information is essential. For our support team, it usually comes from a log file that you can send from both the Resco Mobile CRM app and the Woodford configurator.
But why send a log? Isn’t the error message enough? Well, log contains much more information than an error message. Continue reading