Let’s outsmart COVID-19 together

nurse_tablet

We have found ourselves in an unprecedented situation. And Resco would like to give a hand to everyone who’s doing their best to fight COVID-19 – whether providing services that keep us safe or handling essential jobs thanks to which all of us can stay connected. Continue reading

2019: Customer and partner support in numbers

Light Bulbs Concept

Customer support is only as good as the team around it, and we are proud to have the best and most dedicated team at Resco, whose members are ready to resolve any challenge at any time. The team did a great job in 2019, let’s look at the statistics that prove it. Continue reading

E-A-S-Y is the way to go: 10 ways to improve software adoption

software_adoption_tips

As a company, utilizing handy software is usually a good idea for your business. But introducing it to the people working for you, might soon become a challenge. Often, the problem is low user adoption, caused by fear and resistance to change. But don’t let this hinder you from developing the company further. Instead, you can try to overcome user adoption challenges with the following tips: Continue reading

Quick tip: How to send a log from the Resco Mobile CRM app and Woodford

quick_tip_log

To fast-track solving any unexpected issue, relevant information is essential. For our support team, it usually comes from a log file that you can send from both the Resco Mobile CRM app and the Woodford configurator.

But why send a log? Isn’t the error message enough? Well, log contains much more information than an error message. Continue reading

Resco’s unfair advantage over Microsoft: The ultimate reason that makes me believe people are better off with us

Deciding who to purchase mobile client for Dynamics CRM from? Certainly going directly with Microsoft instead of an independent vendor is better, right?

Wrong.

Story #1

A few years ago I purchased a new smartphone Continue reading