Documents in Resco Mobile CRM (SharePoint, DropBox, Google Drive, OneDrive) – a technical deep dive – Part 2

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In Part 1 we’ve established the basic terminology when discussing the use of documents in Resco Mobile CRM and described how they’re presented in the apps user interface. In this post we’ll take a closer look at document filtering, viewing, editing, storage and safety. Continue reading

Mobile CRM limits: Performing an application test run

In the previous post titled Mobile CRM limits. Where are they?, we talked about things that limit the application; such as RAM, storage and Internet speed. If you haven’t read that post yet, we highly advise you to do so.

What we are going to do now is to give Resco Mobile CRM application a test run and investigate the database it created.

Desktop is the best platform for such experiments – all the tools are available for free and the file system is open. (Plus, there’s a security benefit: Your business data won’t be exposed to the public network.) Continue reading

Mobile CRM limits. Where are they?

While desktop Dynamics CRM installations make use of fast machines with (nearly) unlimited storage, mobile devices are severely limited in this respect.

You typically get numbers such as:

  • RAM Memory: ~1GB RAM (iPhone5/6, high end Android devices approach 3GB).
    Low RAM values (~500MB or less) will negatively impact the database speed or, for example, the download speed.*)
  • Storage memory: It’s here where the database will be located.**) Today’s mobile devices typically offer 4+ GB of storage memory, which is – by proper planning – enough. We’ll return to the subject later.
  • Speed: It is difficult to bring any generally applicable numbers. Instead, here are a few numbers that measure activities done by Resco MCRM:
    Database writes on a decent mobile device are 5-10x slower than the same operations done on a rather aging 2GHz W7 desktop. And it can go even worse, for example Xml parsing (used in communication with CRM server) is ~100x slower.***)
  • Internet speed: We cannot give any generally applicable statements here. Speed of 3G networks vary between 144kbps to 4+Mbps, 4G networks are even faster.****)

Continue reading