Introducing Route Planner by Resco: Keep up with your staff and manage their tasks seamlessly

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With the ever-growing popularity of map-related planning capabilities among partners and customer alike, we have created a new, standalone solution.  Continue reading

7 advantages of providing a mobile CRM for your field service team

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There’s a lot more to field service than just screwdrivers and spare components. But what should you focus on when selecting and configuring a mobile solution to truly simplify the handling of tasks and activities your field service staff deal with on a daily basis?

Resco Mobile CRM is currently used by field engineers at Bridgestone, property inspectors at Enterprise Inns, mechanics and trucking supervisors at Blueknight Energy Partners, and fire prevention inspectors of Norway’s capital, Oslo. Drawing on our experience with these and numerous other organizations that use Resco for field service, here’s our 7 tips on what to keep in mind when enhancing field service processes through mobility. Continue reading