Online training and webinars for a stay-at-home Trailblazer

Topic: Workflow Automation for Salesforce & Resco admins & business users

No matter where you are right now, your life has probably been impacted by the current events. Resco feels the impact, too. And just like our technology, our company culture is crystal clear when it comes to safety and security. So, we #stayhome. Continue reading

Salesforce. Resco. Mobility. Non-Profit. Success.

I am extremely lucky to work daily with non-profits from all over the world. It is not the main part of my job role, but it is certainly the most rewarding.  

It is a completely different experience compared to working with business clients.  

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We owe it to our customers to collect data!

I can’t log into my online banking! My mobile app works but for the life of me, I can’t access the web browser version. My wife always adds her helpful input – ‘Why don’t you call the bank?’ or ‘Why haven’t you sorted it yet?’. The truth is, I have given up! That strange standing order for €6.49 keeps coming out and all I can do is watch… from my mobile app. 

But why did I give up? I am technology literate, I have unlimited calling on my phone and my bank is just downstairs of my office. 

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Integrating Resco with Microsoft Dynamics, Salesforce, and other third-party solutions

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All Resco products can be utilized as standalone solutions, tailored to any industry use case. However, Resco Inspections, Routes, and Mobile CRM can also be effortlessly integrated with Microsoft Dynamics 365/CRM, Salesforce, and even other third-party backend systems. Let’s explore these options a little closer. Continue reading

Meet our experts around the world: These are the events & conferences we’re attending in 2020

In 2020 we are going to attend, exhibit, and speak at various events and conferences all around the world. We see these gatherings as an excellent opportunity to meet partners, customers, like-minded experts, and to build lasting business relationships. We’re excited to discuss, learn, share insights, and partner with you during these occasions. Therefore, here’s the list of events and conferences where you can find our team in 2020:

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Business processes 101: Quality assurance

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Whether buying bread or a new phone, we expect certain standards that each product or service should meet.

Quality assurance helps to fulfill these standards and prevent mistakes, defects, or errors. Which, in turn, bolsters customer confidence and generates a competitive advantage. Continue reading

10 most read Resco blogs of 2019

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With 93,000+ visits over the past twelve months, more and more of you are finding their way to industry news and trends, product previews, tips, tricks and tutorials, detailed event reports and other fresh content. And now, you can check the 10 articles that you read the most in 2019: Continue reading

Drive User Engagement with revamped UI coming to Resco Winter Update

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User Interface. User Experience. User Adoption. User Engagement. Too many buzzwords?  

Yes indeed, but Apple built its business model on them, and has now quarterly revenue of $64 billion*. The term “User Experience” owes its origin to Donald Arthur ‘Don’ Norman** that put meaning to it while working at Apple in 1993. Architecture and functionality are alpha and omega of any product, including mobile software. However, it is the design and overall look ‘n feel that drives user engagement.    Continue reading

How can Beta Testing reduce risks before the official App Update

Think of beta testing as an important phase of your business mobile strategy. Why? 

Because when the new version of your app comes, you and your users will be ready to work with it without compromises. Beta testing simply means improving the experience for your users and reducing potential risks.  

How it works Continue reading