Business processes 101: Quality assurance

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Whether buying bread or a new phone, we expect certain standards that each product or service should meet.

Quality assurance helps to fulfill these standards and prevent mistakes, defects, or errors. Which, in turn, bolsters customer confidence and generates a competitive advantage. Continue reading

10 most read Resco blogs of 2019

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With 93,000+ visits over the past twelve months, more and more of you are finding their way to industry news and trends, product previews, tips, tricks and tutorials, detailed event reports and other fresh content. And now, you can check the 10 articles that you read the most in 2019: Continue reading

Drive User Engagement with revamped UI coming to Resco Winter Update

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User Interface. User Experience. User Adoption. User Engagement. Too many buzzwords?  

Yes indeed, but Apple built its business model on them, and has now quarterly revenue of $64 billion*. The term “User Experience” owes its origin to Donald Arthur ‘Don’ Norman** that put meaning to it while working at Apple in 1993. Architecture and functionality are alpha and omega of any product, including mobile software. However, it is the design and overall look ‘n feel that drives user engagement.    Continue reading

How can Beta Testing reduce risks before the official App Update

Think of beta testing as an important phase of your business mobile strategy. Why? 

Because when the new version of your app comes, you and your users will be ready to work with it without compromises. Beta testing simply means improving the experience for your users and reducing potential risks.  

How it works Continue reading

Autumn Release ’19 & Salesforce user – New web experience & other bonus features

What’s new in Resco for Salesforce?

Resco’s Autumn ’19 release brings noteworthy updates that make life more enjoyable; for field users and especially for admins.

When you are a Woodford administrator at your company, you know there is a learning curve. It can feel overwhelming at first. That’s why it’s vital to get a guiding hand when blazing your trail to master Resco for Salesforce.

Tips for admins are now an essential part of your daily Resco experience. They come along with a brand-new registration portal. Continue reading

5 reasons why customers return to resco.next

resco.next is not a “one-hit wonder.“ Attendees, including customers do not come & go. They come and they come back next year.

Topics tied to enterprise mobility and relaxed atmosphere. That’s “next“. With each year, you are in for an equally fine experience, but with every edition, you bring home a unique value & memories. The prospects return, as well. However as new customers. Continue reading

More insights for smarter business decisions: How to integrate Resco Inspections’ Result Viewer with Microsoft Dynamics 365 and Salesforce

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To expand the analytics and evaluation capabilities of Resco Inspections, we’ve introduced a brand-new Result Viewer component in the Summer Update 2019 . It enables users to easily list, filter, view and read completed questionnaires. This allows focusing on any selected answers and effectively explore possible correlations. On top of that, the results can be effortlessly exported in a CSV format for further analysis in third-party tools and systems.

The Result Viewer can be also added directly to your Microsoft Dynamics 365 and Salesforce. So, if there are any completed questionnaires related to a record, they will be displayed on the record’s form, utilizing the Results Viewer layout. All it takes is just a few simple steps. Continue reading

Celebrating 20 years with 20 facts about Resco [INFOGRAPHIC]

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It’s been two whole decades since Resco first sprung to life. We decided to celebrate this anniversary with a few numbers & stats – check out our infographic. Continue reading

What’s new in Resco’s Summer Update 2019: Overview of features & capabilities

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The complete overview of new features and capabilities from the 2019 Summer Update of Resco’s Mobile Business Apps Platform: Continue reading