A message to the Salesforce community: Offline is not your enemy

Offline makes you unstoppable in the field

I have never done this before, writing a blog, putting my thoughts down into a word document to share with an audience. I`m not an extrovert when it comes to this type of communication, but something has changed. Something forces me to share my experience, my observations of the Salesforce ecosystem that Resco joined 4 years ago.

Why Microsoft recommends and uses the Resco mobile app for its field service projects

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Resco Inspections for Salesforce – how is the data stored?

We get a lot of questions regarding how the data is stored in Inspections for Salesforce. This blog post will answer all those questions – and more!

Let’s start with the basics 

Resco Inspections is represented by 4 objects: Questionnaire, Question Group, Question, and as of recently, Questionnaire Folder. All Resco Inspections data is stored in these four objects. There is no additional system, database, or middleware involved. Continue reading

Smartwatch inspections for flawless Salesforce field service

Wearables within enterprise present an opportunity for more efficient, hands-free work. According to ABI Research, by 2022, enterprise device revenue will reach $60 Billion. What are the top use cases where wearables drive value to Salesforce users? 

An inspection with Salesforce  

Imagine your daily job is to inspect boats underwater. The underwater environment can be challenging.  Even the most competent marine engineer faces harsh conditions like tight spaces or limited to zero-visibility. How to check the performance of machinery, work with documentation, and generate reports then?  Continue reading

How to improve your Salesforce field service inspection processes

Remember the times when you had to keep two things in mind when leaving the house? Keys and your wallet. Today, a smartphone and often another device like your smartwatch is just as important.

The key advantage of businesses nowadays is the ability to have a truly mobile workforce. However, you still need to provide your people with the right tools for the job. If your company uses Salesforce, use its full potential in the field. Consider equipping it with a fitting tool to manage field operations. This can help you automate all Salesforce processes and deliver an exceptional experience to your customers – even out of the office. Continue reading

How Resco handles Salesforce Record Types for you – including multiple layout support

salesforce mobile

The Resco Mobile app gives a whole new perspective to Salesforce mobility. Especially when it comes to offline experience. Salesforce mobile users can now productively manage daily business operations – regardless of connectivity.

A newly added support for Salesforce record types in Resco Mobile CRM is yet another functionality to fortify productivity in the field. As most of the features, it works seamlessly in both offline and online mode with very little configuration.

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Check out the newest brochure and learn why Resco Mobile CRM for Salesforce is a good idea

Salesforce phone

We wanted you to understand better why thousands of companies love working with mobility and why they chose Resco. So we created a brochure that unveils things you can do with Salesforce on your phone and tablet you didn’t even know of. Continue reading

The endless configuration possibilities with Salesforce data – for phones and tablets

mobile crm solutions

So, you decided to go mobile with Salesforce for your sales, field service and further teams that work outside the office doors.

Now, you get two options to start off testing business mobility or mobile CRM with: Continue reading

Welcome to Resco’s Community devoted to Salesforce

salesforce offline

Hello Salesforce enthusiast!

We are officially welcoming you to our thriving community that is all about the Salesforce Offline Mobility. We’ve even created a special monthly newsletter on the topic to indulge in the needs and wants of the Salesforce community! Continue reading