… and other extra functionality for Salesforce customers
Have you heard of ‘Beaver Sawmills’?
It is a completely made up company with a story that is very real.
Beaver Sawmills produces some of the best wood in Sweden and employs over 500 people doing so. Now, Beaver Sawmills uses bits of paper for everything – from Sale to Delivery to Inspections. They have 100’s of clipboards and dozens of printers just to manage the constant stream of paperwork. Continue reading →
I have never done this before, writing a blog, putting my thoughts down into a word document to share with an audience. I`m not an extrovert when it comes to this type of communication, but something has changed. Something forces me to share my experience, my observations of the Salesforce ecosystem that Resco joined 4 years ago.
Why Microsoft recommends and uses the Resco mobile app for its field service projects
Remember the times when you had to keep two things in mind when leaving the house? Keys and your wallet. Today, a smartphone and often another device like your smartwatch is just as important.
The key advantage of businesses nowadays is the ability to have a truly mobile workforce. However, you still need to provide your people with the right tools for the job. If your company uses Salesforce, use its full potential in the field. Consider equipping it with a fitting tool to manage field operations. This can help you automate all Salesforce processes and deliver an exceptional experience to your customers – even out of the office. Continue reading →
Salesforce data can be approached differently by various field users and across teams. One of the options to quickly access relevant data is to use Entity Hubs* via the Resco Mobile application. You can create a variety of hubs that represent condensed units of information relevant for specific teams and even individual users.
Example: Your Salesforce records like Accounts, Contacts and Leads can represent one unit = Customers.
This way, each team or a user can work with a particular Entity Hub and have all vital information in one place.
As of the Winter 2018 release of Resco’s mobile solutions, you can place any Hub you create not just on a view (like the Home menu), but on a form, as well. Continue reading →
Resco’s business mobility solutions for Salesforce have come a long way. In terms of both = platform & business development. Today, we work with hundreds of Salesforce solution engineers, ISVs, customers and partners. They all have one in common – they want answers to their questions.
More than 40 Q & A, divided into 5 topics are now a part of the Salesforce FAQ section of our website. This is an extended collection of popular questions we often get during calls, webinars and in-person demonstrations. Here is a small sneak peek of them: Continue reading →
We wanted you to understand better why thousands of companies love working with mobility and why they chose Resco. So we created a brochure that unveils things you can do with Salesforce on your phone and tablet you didn’t even know of. Continue reading →
Marc Benioff (*CEO of Salesforce) was in a one-bedroom apartment writing the history of today’s biggest ‘No software’ company in the world. In that same year, same time, three young programmers were starting a small company themselves, called Resco that later became one of the leading pioneers of Mobile CRM. Continue reading →