The Story of Rapidly Deployed Questionnaires

… and other extra functionality for Salesforce customers

Have you heard of ‘Beaver Sawmills’?

It is a completely made up company with a story that is very real.

Beaver Sawmills produces some of the best wood in Sweden and employs over 500 people doing so. Now, Beaver Sawmills uses bits of paper for everything – from Sale to Delivery to Inspections. They have 100’s of clipboards and dozens of printers just to manage the constant stream of paperwork. Continue reading

30 days “free trial” at Resco: Impressions and Thoughts of a Newbie

Luckily, there’s almost no subscription service out there that doesn’t offer a free trial. When you visit Netflix, Spotify, and even LinkedIn Premium for the first time you usually see a message that says 30 days free trial. This is when you need to see and evaluate what they offer and how you can make the most of it. Continue reading

A message to the Salesforce community: Offline is not your enemy

Offline makes you unstoppable in the field

I have never done this before, writing a blog, putting my thoughts down into a word document to share with an audience. I`m not an extrovert when it comes to this type of communication, but something has changed. Something forces me to share my experience, my observations of the Salesforce ecosystem that Resco joined 4 years ago.

Why Microsoft recommends and uses the Resco mobile app for its field service projects

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Smartwatch inspections for flawless Salesforce field service

Wearables within enterprise present an opportunity for more efficient, hands-free work. According to ABI Research, by 2022, enterprise device revenue will reach $60 Billion. What are the top use cases where wearables drive value to Salesforce users? 

An inspection with Salesforce  

Imagine your daily job is to inspect boats underwater. The underwater environment can be challenging.  Even the most competent marine engineer faces harsh conditions like tight spaces or limited to zero-visibility. How to check the performance of machinery, work with documentation, and generate reports then?  Continue reading

How to improve your Salesforce field service inspection processes

Remember the times when you had to keep two things in mind when leaving the house? Keys and your wallet. Today, a smartphone and often another device like your smartwatch is just as important.

The key advantage of businesses nowadays is the ability to have a truly mobile workforce. However, you still need to provide your people with the right tools for the job. If your company uses Salesforce, use its full potential in the field. Consider equipping it with a fitting tool to manage field operations. This can help you automate all Salesforce processes and deliver an exceptional experience to your customers – even out of the office. Continue reading

Autumn Release ’19 & Salesforce user – New web experience & other bonus features

What’s new in Resco for Salesforce?

Resco’s Autumn ’19 release brings noteworthy updates that make life more enjoyable; for field users and especially for admins.

When you are a Woodford administrator at your company, you know there is a learning curve. It can feel overwhelming at first. That’s why it’s vital to get a guiding hand when blazing your trail to master Resco for Salesforce.

Tips for admins are now an essential part of your daily Resco experience. They come along with a brand-new registration portal. Continue reading

Welcome to Resco’s Community devoted to Salesforce

salesforce offline

Hello Salesforce enthusiast!

We are officially welcoming you to our thriving community that is all about the Salesforce Offline Mobility. We’ve even created a special monthly newsletter on the topic to indulge in the needs and wants of the Salesforce community! Continue reading