Microsoft Field Service Mobile or Resco: What is the difference?

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Hundreds of projects. Hundreds of questions. Some seldom, others not. One of the more popular questions has always been the difference between Microsoft’s Field Service Mobile and the Resco mobile app. After all, even the Microsoft-branded app is built on Resco technology. Let’s have a closer look. Continue reading

Research: Industrial use of smartwatches

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Resco has been dealing with wearable devices already for several years. Most of our initial activities were related to outdoor scenarios. Our focus was to find reasonable extensions of mobile sales and field service functionalities for wearable devices. Smartwatches were, of course, included, and we realized the huge potential of these devices in enterprise scenarios. Continue reading

Resco Partner Awards 2020: Why should you apply and how to create a compelling entry?

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Resco.next 2020 is getting closer and we are looking forward to recognizing our most innovative and top-performing partners.

Who will be the winners and finalists of this year’s awards? We don’t have a magic ball, but based on our experience from last year, we know what entries will have a good chance to succeed. Continue reading

A Serious Approach to Serious Field Processes

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If you have not heard the news yet, chances are you will. Soon.

Resco has been filling the mobile gap in Field Service for almost two years now. For the uninitiated, in fall 2018, Microsoft and Resco announced a partnership with an expiration date. And it looks like that expiration date has now been set.

Last month, Microsoft previewed a new app to showcase the future path for Field Service Mobile.

What does this mean for me, a Field Service Customer?

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Welcome to Resco Tower, where the sky is the limit

In the spring of 2020, our company headquarters moved to brand new premises – to Nivy Tower, Slovakia’s new tallest and smartest building. Resco Tower is the internal name of our office since the logo of the company is displayed on the top of the building. The location of the building is in the former industrial hub of Slovakia’s capital, Bratislava and now it’s about to become the core business center of the city. 

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Commemorating World Refugee Day: How is Resco helping UNHCR & other non-profit organizations?

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Saturday, June 20th, was the World Refugee Day.

On this day, we honor the courage and determination of those who have been forced to abandon their homes and flee persecution and conflict. Continue reading

Visual information flow and simplified customization of your apps introduced in Resco’s Summer Update

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From the new Process component to even more powerful customization, here you can find a quick overview of improvements coming to Resco’s Multi-Experience Platform as part of our Summer Update 2020. Continue reading

Welcome to the Post-mobile Mobility Era

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Over the last 10 years, we at Resco have seen roughly about 2,500 and one mobile project implementations. It has been everything and anything “CRM-meets-a-mobile-device-and-they-shake-their-hands” type of use cases. One area that stood out from the beginning was Field Service – it was more structured, with well-defined workflows, and often required by law or highly regulated. Continue reading

Preview: Question Scoring, AR video calls, and Process Flow coming in Resco Summer Update

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Resco’s Summer Update 2020 will arrive in the second half of June. And today, you can already check out several exciting additions planned for the upcoming release! Continue reading

Inspections for Industry Verticals: Overview of out-of-the-box templates for manufacturing, energy & property maintenance

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A week ago, we launched our new solution – Inspections for Industry Verticals. As we revealed, it comes with several predefined questionnaire templates for manufacturing, energy, and property maintenance process.

There’s 9 brand-new templates available out-of-the-box at the moment. And today we want to show you where exactly can you find them, what they look like, and how can you use and even customize them. Continue reading