Tips & tricks: How to open Dynamics entity records in your Resco app with one click

There might occur situations when you want to quickly check how a Microsoft Dynamics 365/CRM record looks in your Resco app.

For example, if a field worker doesn’t see the address of an account in his app and reports the issue, the system administrator can open that account instantly in Resco – directly from his Dynamics instance, to verify if he has the same issue. Continue reading

The Story of Rapidly Deployed Questionnaires

… and other extra functionality for Salesforce customers

Have you heard of ‘Beaver Sawmills’?

It is a completely made up company with a story that is very real.

Beaver Sawmills produces some of the best wood in Sweden and employs over 500 people doing so. Now, Beaver Sawmills uses bits of paper for everything – from Sale to Delivery to Inspections. They have 100’s of clipboards and dozens of printers just to manage the constant stream of paperwork. Continue reading

30 days “free trial” at Resco: Impressions and Thoughts of a Newbie

Luckily, there’s almost no subscription service out there that doesn’t offer a free trial. When you visit Netflix, Spotify, and even LinkedIn Premium for the first time you usually see a message that says 30 days free trial. This is when you need to see and evaluate what they offer and how you can make the most of it. Continue reading

5 easy steps to leverage Resco Inspections for Dynamics 365 Work Orders (or any other entity)

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Field Service scenarios are synonymous with standardized work processes, checklists, inspections, or even regulatory procedures that can quickly scale in terms of their complexity. That’s why one of the key value adds of turning to Resco as your field service mobile platform is the opportunity to leverage Resco Inspections in your existing mobile project to model and complete these complex mobile work experiences with ease. Continue reading

Microsoft Field Service Mobile or Resco: What is the difference?

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Hundreds of projects. Hundreds of questions. Some seldom, others not. One of the more popular questions has always been the difference between Microsoft’s Field Service Mobile and the Resco mobile app. After all, even the Microsoft-branded app is built on Resco technology. Let’s have a closer look. Continue reading

Research: Industrial use of smartwatches

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Resco has been dealing with wearable devices already for several years. Most of our initial activities were related to outdoor scenarios. Our focus was to find reasonable extensions of mobile sales and field service functionalities for wearable devices. Smartwatches were, of course, included, and we realized the huge potential of these devices in enterprise scenarios. Continue reading

Resco Partner Awards 2020: Why should you apply and how to create a compelling entry?

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Resco.next 2020 is getting closer and we are looking forward to recognizing our most innovative and top-performing partners.

Who will be the winners and finalists of this year’s awards? We don’t have a magic ball, but based on our experience from last year, we know what entries will have a good chance to succeed. Continue reading

A Serious Approach to Serious Field Processes

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If you have not heard the news yet, chances are you will. Soon.

Resco has been filling the mobile gap in Field Service for almost two years now. For the uninitiated, in fall 2018, Microsoft and Resco announced a partnership with an expiration date. And it looks like that expiration date has now been set.

Last month, Microsoft previewed a new app to showcase the future path for Field Service Mobile.

What does this mean for me, a Field Service Customer?

Continue reading

Welcome to Resco Tower, where the sky is the limit

In the spring of 2020, our company headquarters moved to brand new premises – to Nivy Tower, Slovakia’s new tallest and smartest building. Resco Tower is the internal name of our office since the logo of the company is displayed on the top of the building. The location of the building is in the former industrial hub of Slovakia’s capital, Bratislava and now it’s about to become the core business center of the city. 

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Commemorating World Refugee Day: How is Resco helping UNHCR & other non-profit organizations?

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Saturday, June 20th, was the World Refugee Day.

On this day, we honor the courage and determination of those who have been forced to abandon their homes and flee persecution and conflict. Continue reading