Resco Inspections: Shape your inspection process every step of the way

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Whether it’s staff surveying customers in-store, technicians going through checks of complex machinery, or insurance agents assessing the damage after a hurricane – inspections come into play in countless scenarios.

However, there’s lot more to it than just someone with a notepad filling out checkboxes. To set up a successful inspection process you first need to create relevant questionnaires. Once those are ready, supervisors need to assign them to available staff, including all related information (date, time, location, etc.). The team in the field then needs a reliable tool to receive the information, complete the questionnaires, and send back the results. Which all have to be evaluated afterwards. Continue reading

Use regular expressions in form rules to validate field input in Resco Mobile CRM

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Make sure your team won’t enter incorrect data into Resco Mobile CRM’s fields. In the Woodford configurator you can set up a form rule that checks the data format and notifies the user if the data doesn’t meet the required conditions.

For example, on the Contact entity we want to prevent users from entering a wrong e-mail address and phone number format into the E-mail and Phone fields.

How to set up the form rule?

Continue reading

Quick Tip: What does the Resco Mobile CRM version number tell you?

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“Which version of the Resco Mobile CRM application should I use? And while we’re at it, what do the digits separated by the dots stand for?” These are also the questions Resco’s support team receive from time to time, both from customers and partners. So what can the numbers in the version label actually tell you? Continue reading

Introducing Route Planner by Resco: Keep up with your staff and manage their tasks seamlessly

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With the ever-growing popularity of map-related planning capabilities among partners and customer alike, we have created a new, standalone solution.  Continue reading

Entering a new era: 4 new products unveiled at resco.next 2017

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Last month at resco.next in Amsterdam we started a new era for Resco. Before the conference we were known to our partners and customers as a provider of Mobile Sales and Field Service solutions with native integration with leading CRM backends such as Microsoft Dynamics. This situation is going to change significantly and we are sure that it will positively influence our whole ecosystem. Continue reading

Snapshot from resco.next: The Mobile CRM Conference 2017 in pictures

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The European edition of resco.next 2017 is now over. But before we turn the page and focus fully on the American resco.next, we would like to say thank you to all the attendees who made this year’s event such a remarkable experience. Continue reading