Every 100th Microsoft Dynamics CRM user is a Resco Mobile CRM user

Every 40th Dynamics CRM customer is also Resco customer

Just recently we announced that Resco signed its 1000th customer of Resco Mobile CRM client for MS Dynamics CRM, so it’s the perfect time to reveal few numbers also about the users.

As of September 2015, just when we reached our 1000th customer milestone, the total number of Resco Mobile CRM users exceeded 42,000. This means that on average, there are 42 users per one customer. Continue reading

Why 1000 customers chose Resco

Resco Celebrates its 1000th Customer for Resco Mobile CRM client for Microsoft Dynamics CRM

Resco Mobile CRM has reached an important milestone – the 1000th corporate customer. So it’s time for a brief summary about who our customers are, what mobile users they typically have and why they chose Resco Mobile CRM instead of other options. Continue reading

Step up your inspection game

Paperless Inspections with Resco Mobile CRM

A very common usage scenario for mobile CRM is mobile field inspections.

No wonder. Most inspectors spent the majority of their time out in the field, doing what they are paid to do: inspect things. So a mobile application is an ideal solution for them—it gets rid of papers once and for all. Continue reading

Don’t let your users wonder what to type into a field – Tell ’em

Resco Mobile CRM placeholder text provides clarity

We’ve all been there – filling out a form, trying to figure out what to type into a box, whose label doesn’t tell us much. Government forms, we’re talking to you now.

Don’t let your users wonder—give them a helpful hint.

In Resco Mobile CRM app for MS Dynamics CRM, you can do so by inserting a placeholder text into a field. Continue reading

Resco Mobile Apps – how to use sync filters to provide relevant content to your partners

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Suppliers, contractors, vendors, partners – allies that help to advance your business

During the Middle Age you could send a messenger or a carrier pigeon to stay in touch with them.

In the 17th century postal services emerged as we know them today.

In 1876 telephone facilitated communication and collaboration went even further.

And at the twilight of the 20th century the Internet took it to an entirely new, instantaneous level.

Fast forward to 2015 and… “there’s an app for that.”

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Make those records stand out! (highlight them using conditional formatting)

Highlight records in Resco Mobile CRM

Remember when you were in school and you used a fluorescent yellow highlighter to pinpoint the things you wanted to remember for the test? When you went through your notes later on, you just skimmed the text and focused only on brightly colored chunks. It was easier to do it this way.

You can apply the same principle to your CRM. Make it easy for users to see what needs their attention. Highlight important records in your Mobile CRM to make them stand out. Continue reading

Is Resco Mobile CRM compatible with Microsoft Dynamics CRM 2015?

Resco Mobile CRM compatible with Microsoft Dynamics CRM 2015

Yes, indeed. Resco Mobile CRM has been compatible with the newest version of Microsoft Dynamics CRM, titled 2015, for quite some time now. Since the very beginning actually. Continue reading

A look under the hood – 7 elements to keep in mind when creating a consumer app integrated with Dynamics CRM

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What does a Formula 1 car have in common with a mobile app?

Actually, more than it might seem at first sight. Both are products of leading engineering efforts. In both cases, their lightweight appearance is in stark contrast with the goings-on under the hood. And just like an F1 car, mobile app needs to be fast, yet reliable, to shine through among the ever-growing competition.

The dissection of the F1 car pictured above took almost two years to complete. Fortunately we don’t need that long to give you a peek under the hood of Resco Mobile Apps. So, what are the key elements you need to take into account when building an app for customers or partners integrated with your Dynamics CRM? Continue reading

Resco Mobile Apps – how to set up a mobile application for external non-CRM users

Why not to take advantage of your Dynamics CRM and Resco’s 16-year experience with mobility to create a unique app for your customers, partners, suppliers, fans, volunteers?

Resco Mobile Apps allow you to handpick the information you want to share from Dynamics CRM and transform the standard Resco Mobile CRM into a custom application for external non-CRM users. Whether you just want to spread the word about your business or give your allies a powerful tool, that will allow for even smoother collaboration.

To get you started, let’s go through the initial setup of the two types of external mobile projects available with Resco Mobile Apps. Continue reading

The Evolution of CRM systems – From Rolodex to Mobile CRM

CRM evolution - now and then

One could say we live in the era when CRM has reached its full potential. Hand in hand with technology and marketing, customer relationship management has been building its path to a happy customer.

CRM has gone through bunch of modifications and has been adopted by various businesses since day one. The journey of a relationship between customer and organization started to take the fallout nearly 30 years ago.

Continue reading