The tides are changing in the IT world as an importance of mobility keeps getting bigger in the majority of industries. Today’s age of customer-driven economy is constantly challenging companies, from top industry influencers to fast-evolving startups. More and more of those, are yet re-evaluating their enterprise strategy, hence they now have a higher number of workers out “in-the-field”.
We’ve always had a thing for mobility. 17 years ago, Resco had a vision to become one of the leading providers of business software solutions.
When we founded the REmote Solutions COmpany (today known as Resco) in 1999, we saw a huge potential in the realm of mobile technology. At that time, mobile phones weren’t smartphones and CRM was not so advanced & CX-centered as you know it, today. However, that didn’t stop us – in fact, we felt ‘obligated’ to explore such unknown waters. Continue reading →
Let’s “Delve” into things a little deeper. To be absolutely straightforward, unless you deliver a personalized experience, people will not adopt to your solution long-term. It’s a fact. According to the Journal of Experimental Psychology1 , every time a user switches programs or applications, there is a 40% reduction in productivity. If that isn’t a reality check, I’m not sure what is. Continue reading →
Picture this: You receive a package, and the delivery guy asks you to sign for the delivery at the door. Not an unusual situation. Now imagine you can do the same thing with your Mobile CRM application and have your customers sign orders or your employees verify inspections with a simple swipe of a finger.
Resco Mobile CRM client for Microsoft Dynamics CRM (and other back-end systems) supports signatures.Continue reading →
Sadly, Convergence is over. If you missed the event or just got sidetracked during, we’ve put together a few impressions from it – we’ll be talking about mobility as, after all, that’s where our expertise lies. Continue reading →
2015 was a year of great success for Resco and our Mobile CRM product. Our customer list expanded by numerous new corporate clients including Bridgestone, Coopeuch, Heidelberger Druckmaschinen, KPMG Switzerland, SCA, and about 300 more. We are proud to have you all on our customer list and will do our best to help you get as much as possible out of Mobile CRM. Continue reading →
When Microsoft acquired FieldOne (which was announced in August this year), a vivid discussion immediately spurred in the Dynamics CRM ecosystem, as it was apparent that the FieldOne Sky product was becoming part of the Microsoft Dynamics CRM offering. Resco played a part in the deal too, as the mobile solution named FieldOne Sky Mobile is fully based on Resco Mobile CRM.
Some rumors have occurred, indicating that Resco Mobile CRM is about to be a part of every Microsoft Dynamics CRM Professional and Enterprise license for no additional charge. Continue reading →