2020 hasn’t been a usual year in any way. We witnessed how the world has changed almost overnight. This change affected virtually every area of our lives, transforming how we do things and making us look for alternative solutions wherever possible. That was the case of our annual conference, resco.next as well.
Change happened, and we adapted. That’s why after Rome, Prague, Boston, Vienna, or Philadelphia – to name just a few of our previous event locations –, we took resco.next to an entirely new setting: to the virtual world. On November 12, Resco CEO Miro Pomsar kicked off the conference with his Keynote to discuss the year’s biggest challenges and successes.
In the field of Innovations, Resco’s Autumn Update 2020 brings several improvements in the remote assistance tool Resco Houston. Now, guiding your field workers, remote collaboration of teams, or onboarding of new employees become even more accessible and flexible.
The latest Houston update extends support to different devices, increases accuracy, simplifies the set up in Woodford, and provides further options for collecting valuable data. So you can speed up the repair process by sharing the company knowledge effectively. Let’s look into these innovations in more detail
There’s so much more to successfully completing an inspection than just filling out a form. It’s not only properly answering the questionnaires. Asking the right questions at the right moment is just as important, if not more.
In this blog post, we want to show you how you can leverage the capabilities of Resco Inspections to create impactful questionnaires and collect more insightful data – resulting in better decisions and increased workflow efficiency.
Did you ever find yourself in a situation where you didn’t know how to deal with a problem? In a situation where you looked for a solution ‘for hours’ and you just couldn’t find any? And then one call to the right person solved everything in a minute. That’s the advantage that calls and video calls bring to our work lives – we can find solutions easier with experts available remotely. And that’s why Resco is making video calls even more advanced now.