Resco’s Observations from the Gartner Customer 360 Summit


The Customer 360 Summit by Gartner was held in the sunny San Diego, CA earlier in September 2015. As the 360 Summit is Gartner’s premiere event focusing on the customer: from engagement to experience, technologies and applications all across the CRM systems, Resco couldn’t miss it.

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Step up your inspection game

Paperless Inspections with Resco Mobile CRM

A very common usage scenario for mobile CRM is mobile field inspections.

No wonder. Most inspectors spent the majority of their time out in the field, doing what they are paid to do: inspect things. So a mobile application is an ideal solution for them—it gets rid of papers once and for all. Continue reading

Delving into the Benefits of Resco CRM

Lesson 2: Why and how should you use Reports?

You should use reports. Reports turn data into information. Thanks to them, you get the information you need, when you need it.

Account details, Business cards, Deal modifications, Invoices.

Those are the reports you can actually bump into in your Resco CRM system. Now, to avoid any uncertainties in the very beginning, the reports we are concerned with in  CRM are usually the ones you generate online in order to simplify your business transactions, keep track of CRM deals, any sales activity or particular partners and customers.

Experts say, one of the reasons the company needs a CRM system is the ability to create custom reports to better track your metrics. Once you create it, you can use it forever and never look back. Reports in CRM enable you to analyze your business data and create insightful and well-structured Invoice or Sales reports. This can mean a lot in the future decision making.

How does reporting work in Resco CRM? Continue reading

Resco’s Sweet Sixteen (Moments to remember)

Resco is celebrating 16 years of existence

Remember when you were 16?

Yeah, sweet sixteen, how could we forget. But what I recall the most is the feel of freedom and independence that I had…

Don’t worry, this isn’t a story about me and my MTV-like Sweet Sixteen Party. But guess, who else is 16 this month? Bingo, the following lines will be all celebrating Resco.

The freedom, the independence – some of the few things that are sweet about that age. This is exactly what happened to Resco… We are now 16, we are free, we are strong, powerful and happy about the way things worked out.

You may think, it is not that much, but do you know what 16 years in terms of mobility or CRM mean? Well, more than a lot. Continue reading

Boston essentials – what to do, see and eat outside of


Did you know that the Boston University Bridge is the only place on the planet where a boat can sail under a train going under a car that is driving under a plane? But this feat of engineering is just one of the numerous fascinating sights Boston has to offer.

On September 14-15 you can explore the mobile CRM landscape in Boston at the US edition of the conference. And with the rich history, culture, sports scene and an array of dining and shopping possibilities, you might want to extend your trip to explore also the beauty of the New England metropolis. Continue reading

It is 2020, are you still in love with your CRM system?


Raise your hand, if you´ve ever been asked that question:

Where do you see yourself in 5 years?

Yeah, THAT popular question. Then, it would be even more ridiculous for me to ask you where on earth do you see your CRM system in 5 years. Or would it…?

The question breaking the surface here is whether the CRM system will even exist in the near future or not. And if so, will I be using it? Will I be needing it? Continue reading

Top 5 things to experience at in Boston

blog-next-03 has brought together the mobile CRM community in Vienna this June. But just as the rumble starts to settle down, we’re already working hard to make sure we bring the mobile CRM conference across the Atlantic with even more to offer.

The US edition of will take place on September 14-15 in Boston, Massachusetts. In case you’ve still not decided on attending, below we list the top 5 experiences not to be missed during this two-day event. Continue reading

Cheers to our partners & customers – they made conference meaningful


Check out a little compilation of the observations from attendees.

What do they have to say about Resco? What can we learn from them? conference is over. And we couldn’t be happier. Not because it’s over, but because it happened. Continue reading