Business processes 101: Quality assurance

quality_assurance

Whether buying bread or a new phone, we expect certain standards that each product or service should meet.

Quality assurance helps to fulfill these standards and prevent mistakes, defects, or errors. Which, in turn, bolsters customer confidence and generates a competitive advantage. Continue reading

Step up your inspection game

Paperless Inspections with Resco Mobile CRM

A very common usage scenario for mobile CRM is mobile field inspections.

No wonder. Most inspectors spent the majority of their time out in the field, doing what they are paid to do: inspect things. So a mobile application is an ideal solution for them—it gets rid of papers once and for all. Continue reading