Not so long ago, when leaving the house in the morning you really only had two things you couldn’t forget – your keys and your wallet or purse. Today, a smartphone and often another mobile device, such as a tablet, has become an essential item as well.
The key advantage of this shift for businesses is that it’s easier than ever to have a truly mobile workforce. However, you still need to provide your people with the right tools for the job. Continue reading →
There’s something extremely satisfying about ordering a product online—you get an email notification instantly after you complete your order, oftentimes with a number, so you can track your package on the way to your doorstep.
But what is it that makes this process so enjoyable? Is it the speed of feedback you get? Or the level of oversight? Or both? Continue reading →