Resco Inspections: Shape your inspection process every step of the way

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Whether it’s staff surveying customers in-store, technicians going through checks of complex machinery, or insurance agents assessing the damage after a hurricane – inspections come into play in countless scenarios.

However, there’s lot more to it than just someone with a notepad filling out checkboxes. To set up a successful inspection process you first need to create relevant questionnaires. Once those are ready, supervisors need to assign them to available staff, including all related information (date, time, location, etc.). The team in the field then needs a reliable tool to receive the information, complete the questionnaires, and send back the results. Which all have to be evaluated afterwards. Continue reading

Quick Tip: What does the Resco Mobile CRM version number tell you?

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“Which version of the Resco Mobile CRM application should I use? And while we’re at it, what do the digits separated by the dots stand for?” These are also the questions Resco’s support team receive from time to time, both from customers and partners. So what can the numbers in the version label actually tell you? Continue reading

Snapshot from resco.next: The Mobile CRM Conference 2017 in pictures

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The European edition of resco.next 2017 is now over. But before we turn the page and focus fully on the American resco.next, we would like to say thank you to all the attendees who made this year’s event such a remarkable experience. Continue reading

What’s .next? Explore the key topics of Resco’s 2017 mobile CRM conference

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As in previous two years, resco.next 2017 will come jam-packed with sessions, consultations with industry experts, meetings with peers, and much more. In this blogpost we’re bringing you an overview of the key topics that the event will focus on both from a business and technical perspective. Continue reading

Session overview: The best of the technical track at resco.next 2017

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As Resco’s main conference resco.next is approaching, with a little over 3 weeks to go, we wanted to bring you closer to the heart of the event – educational sessions, all dedicated to the ultimate business solution Resco Mobile CRM.

At the event, there will be 2 tracks consisting of 20+ technical and business sessions, and it’s up to you to pick and choose which ones you’d like to attend.

In this blog post, we will introduce you to the technical sessions (for beginners and advanced users as well) Continue reading

Session overview: The best of the business track at resco.next 2017

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If you are heading to Resco’s main educational event of the year resco.next, you have a lot to prepare for. Check out the sessions, build your agenda, book meetings with mobility experts and keep your evening open for the conference reception. Let us help you with the first part as we’ve cherry-picked the highlights of the business track – sessions dedicated to business professionals, be it sales team leaders, account or project managers, consultants, executives and others.

With 20+ technical and business sessions, filled with best practices, real-life solutions, usage scenarios, and the latest trends – there’s plenty to choose from. Continue reading

Anatomy of a Mobile Report: How to set it up in Resco Mobile CRM?

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The purpose of Mobile Reports is to present data in a combined and easy to understand way. And when a user executes (or “runs”) a report in the Resco Mobile CRM app, the result is a document in one of the supported formats – PDF, Word, Excel, or even HTML.

However, a mobile report definition file contains data queries, design styles and information about where and how to display certain parts of data. To enable you to deliver tailor-made mobile reports to users on the go, let us take a detailed look at each of these essential processes, elements, and how you can work with them in the Woodford configurator. Continue reading