Before the spring arrives, Resco has decided to warm you up with a new source of knowledge and experience. Along with new webinar series, Resco Wiki, and Resco Sales Playbook, we are launching Resco Academy – our new online training platform. Continue reading
The alpha and omega of using CRM on the go is your data. Access to data whenever and wherever. Therefore, Resco Mobile CRM offers two types of approaches to data that can be used as needed. Continue reading
It is estimated that almost 75% of all business transactions come in contact with the SAP system. That’s why Resco has introduced a convenient update for their users that use SAP ERP and still want to be mobile. First, let’s talk basics. Continue reading
These days, we constantly hear about usernames and accounts of various services getting hacked. However, multi-factor authentication (MFA) is a quick and effective way to protect sensitive data by requiring an additional piece of information (besides username and password) to verify the user’s identity. Continue reading
These options work for versions 4.0, 2011, 2013 and 2015.
Different ways of connecting to your organization
The minimal requirement for synchronizing the app with the Dynamics CRM server is the Dynamics CRM web services and the authentication services availability.
You can opt for IFD with Claim-Based Authentication or, in case when the Dynamics CRM server and the Active Directory Federation Services cannot be exposed to the Internet, you can use VPN or Direct Access connection. Continue reading
Resco MobileCRM is a mobile client for Microsoft Dynamics CRM server able to work in either online or offline mode.
Desktop CRM users will typically intuitively understand the online mode – they will expect similar experience as when sitting behind a remote terminal unit.
However, the offline mode is conceptually harder and one is not quite sure what to expect. Hopefully, you’ll get a better picture after reading the following lines. Continue reading