Mobile CRM: It’s real-world case studies that drive home the benefits

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Note: This blogpost was written by Rick McCutcheon, Dynamics Solutions MVP and CSP.

Mobility is transforming the business world. And more and more there are real-world examples of mobile CRM creating efficiency, cost-savings and optimizing the use of critical customer data. Continue reading

Why are we sponsoring Salesforce Community-driven Events?

A happy community supports your business. If your business is doing well, then you give back to the community. That’s why, simple as that! Obviously there’s more to it than this, but it’s always best to have your priorities straight and stay humble.

We’ve been ISV partners with Salesforce since 2016. Joining forces with over 300 Salesforce account managers and solution engineers which is helping us build our reputation in this happy ecosystem. As of today, we’ve sponsored 13 major & 6 community-led Salesforce events in total – and there’s more to come. And it’s only been 2 years, since we started to dig deeper into the Salesforce network! Anyone who knows Salesforce, knows that its wide-reaching hype is not just about a product, nor a company or its innovative technology. The uniqueness of Salesforce lies in its powerful community and fast-paced ecosystem. Continue reading

resco.next: The business mobility conference to shape your future

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Note: This blogpost was written by Rick McCutcheon, Dynamics Solutions MVP and CSP, who will be one of the featured guest speakers at the upcoming resco.next conference.

Adopting business mobility isn’t a checklist item. Mobility will drive the future of business.

It’s about serving your customer instantaneously from the field. It’s about closing deals and work orders faster and efficiently. Continue reading

Top 5 challenges for enterprise mobility

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1. What does “mobile-first” actually mean?

We live in a mobile-first world. Information and content is consumed mostly via mobile devices. 95% of businesses provide some form of mobility… These and similar claims are flooding our news feeds virtually on a daily basis.

But what does it actually mean for an organization to adopt a truly mobile mindset? It’s not just giving out devices to employees. Or launching a bring-your-own-device (BYOD) initiative, telling people to install a bunch of apps on their phones and tablets. Continue reading

How Resco handles Salesforce Record Types for you – including multiple layout support

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The Resco Mobile app gives a whole new perspective to Salesforce mobility. Especially when it comes to offline experience. Salesforce mobile users can now productively manage daily business operations – regardless of connectivity.

A newly added support for Salesforce record types in Resco Mobile CRM is yet another functionality to fortify productivity in the field. As most of the features, it works seamlessly in both offline and online mode with very little configuration.

Continue reading

5 steps for successfully adding mobility to the mix

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Business mobility’s great, right? But getting it right you can come across a few pitfalls, just like with any new solution or process an organization is introducing for the first time.

So what are the essentials to keep in mind before launching your first mobile CRM project? Continue reading

The Clash of the Titans: Microsoft Dynamics 365 vs. Salesforce

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Is chocolate better than vanilla? Is spring always more beautiful than autumn? Does Microsoft Dynamics 365 outclass Salesforce, or the other way around?

You get the idea. The answer to each of those questions depends on what you need, want, or like. Continue reading