1. What does “mobile-first” actually mean?
We live in a mobile-first world. Information and content is consumed mostly via mobile devices. 95% of businesses provide some form of mobility… These and similar claims are flooding our news feeds virtually on a daily basis.
But what does it actually mean for an organization to adopt a truly mobile mindset? It’s not just giving out devices to employees. Or launching a bring-your-own-device (BYOD) initiative, telling people to install a bunch of apps on their phones and tablets. Continue reading
The Resco Mobile app gives a whole new perspective to Salesforce mobility. Especially when it comes to offline experience. Salesforce mobile users can now productively manage daily business operations – regardless of connectivity.
A newly added support for Salesforce record types in Resco Mobile CRM is yet another functionality to fortify productivity in the field. As most of the features, it works seamlessly in both offline and online mode with very little configuration.
Business mobility’s great, right? But getting it right you can come across a few pitfalls, just like with any new solution or process an organization is introducing for the first time.
So what are the essentials to keep in mind before launching your first mobile CRM project? Continue reading
Is chocolate better than vanilla? Is spring always more beautiful than autumn? Does Microsoft Dynamics 365 outclass Salesforce, or the other way around?
You get the idea. The answer to each of those questions depends on what you need, want, or like. Continue reading
Last month at resco.next in Amsterdam we started a new era for Resco. Before the conference we were known to our partners and customers as a provider of Mobile Sales and Field Service solutions with native integration with leading CRM backends such as Microsoft Dynamics. This situation is going to change significantly and we are sure that it will positively influence our whole ecosystem. Continue reading
It is estimated that almost 75% of all business transactions come in contact with the SAP system. That’s why Resco has introduced a convenient update for their users that use SAP ERP and still want to be mobile. First, let’s talk basics. Continue reading
For years, field service was considered primarily a cost center and companies didn’t think of their field teams as a competitive advantage. However, recently more than 1/3 of businesses view their field service teams as profit centers. Not to mention Microsoft’s Field Service customers also have a higher user per organization ratio than those using the Sales solution. Continue reading