FAQ: Microsoft Dynamics 365 for Field Service Mobile App Licensing

d365_field_service_licensing

Ever since the Resco platform was incorporated as the default Microsoft Dynamics 365 for Field Service mobile client, we’ve received numerous inquiries about the licensing requirements and customization of the solution.

Today we’re bringing you an overview of the most frequently asked questions, so you can always find the answers easily organized in one place. Continue reading

Quick overview: Mobile reports in Resco Mobile CRM

mobile_report_overview

Mobile report is a feature in the Resco Mobile CRM application that allows you to create documents on the go, using data from your CRM records. Report documents are generated directly in the Mobile CRM application, even in offline mode, so there is no need for any connection to the Internet or CRM server. Continue reading

Top 3 Dynamics 365 events & conferences for Fall/Winter 2018

conference_img

Slowly but surely, it’s that time of year again – back to school!

And while kids might not be thrilled with the prospect, at Resco we’re very much looking forward to the start of autumn, as it means getting back to events and conferences where we can meet face to face with you – our customers, partners and prospects.

So without further delay, here are the best Dynamics 365/CRM-related events for the second half of 2018 to get excited about and where you can come across our team as well: Continue reading

Why Gartner positioned Resco in the 2018 Magic Quadrant for Mobile Application Development Platforms?

app_development_platform

You might have heard the news. Resco was recognized in Gartner’s Magic Quadrant for Mobile Application Development Platforms 2018 report.

But wait a minute: Isn‘t Resco a mobile client for Microsoft Dynamics 365 and Salesforce? After all it’s the app called Resco Mobile CRM that most end users download from app stores. However, after almost 10 years of relentless development it has become a lot more than just a mobile app/client. Continue reading

Quick overview: Resco Mobile CRM & data synchronization

sync

The alpha and omega of using CRM on the go is your data. Access to data whenever and wherever. Therefore, Resco Mobile CRM offers two types of approaches to data that can be used as needed. Continue reading

Top 5 challenges for enterprise mobility

challenges_for_enterprise_mobility

1. What does “mobile-first” actually mean?

We live in a mobile-first world. Information and content is consumed mostly via mobile devices. 95% of businesses provide some form of mobility… These and similar claims are flooding our news feeds virtually on a daily basis.

But what does it actually mean for an organization to adopt a truly mobile mindset? It’s not just giving out devices to employees. Or launching a bring-your-own-device (BYOD) initiative, telling people to install a bunch of apps on their phones and tablets. Continue reading

Documentation update: Learn more about Entity Notification Workflow and the new Questionnaire Designer!

Blog_MainImage_2

Despite the hot summer months and vacations in full swing, we at Resco don’t want to stand still and rather try to further improve our products and services. And today we have some new and updated documentation for you.

Continue reading