In terms of travel and events, May is the busiest month for Resco in 2019. Partners and customers can meet our staff at 9 events – 8 of them organized by Microsoft and Salesforce communities, plus one special training of our own.
Where, when and which Resco team members can you meet across Europe and America in the upcoming weeks? Continue reading →
Resco’s partner network currently consists of 500+ companies worldwide. These companies possess strong knowledge of Resco technology in combination with Microsoft Dynamics 365, Salesforce and/or other business systems. Our partners are the ones who help customers to implement, customize, and support their Resco enterprise mobilitysolutions.
Our partner program is designed to create mutually beneficial relationships that increase the success of partners and expand the Resco ecosystem. But what exactly are the advantages that partner companies receive when teaming up with Resco?Continue reading →
Collecting information in the field, in most use cases you expect a certain type of questionnaire to be available in certain situations and not in others. To enable this in Resco Inspections, we have introduced an option to associate a questionnaire template.
The general idea is that – when integrating Resco Inspections with Microsoft Dynamics 365/CRM – you can use many-to-many relationships to associate a questionnaire with an entity. The many-to-many relationship connects the questionnaire template to the actual record, so this defines which template belongs to which record.
We know that it’s always better to show than just to talk about it, so we’ve prepared the following detailed example.
From customer surveys and maintenance checks to incident reporting, the inspection process typically involves a lot of paper work. The advantages of going digital are hard to ignore – higher efficiency, better integration with other processes, less likelihood of papers getting lost, better searchability of data, and many others.
If you decided to take the digital plunge and are searching for a solution to adequately replace paper once and for all, we have prepared a list of considerations that will help you make your choice.
Whether you deal with sales or field service, inspections and data collection come into play in lots of different scenarios. From staff reviewing a store’s inventory, construction safety supervisors, sales reps gathering customer feedback to agents documenting insurance claims or technicians going through checks of complex machinery. And if your organization already utilizes Microsoft Dynamics 365/CRM you might have considered using it to handle your inspection process.
At Resco, we’ve recently launched Resco Inspections, which can be fully integrated with Dynamics 365/CRM. Continue reading →
There’s no crystal ball just yet. But for the Resco Route Planner, we are working on a feature that will allow you to travel through past, present and future, so you can bring unmatched efficiency and clarity into planning your field staff’s activities: Time Shift. Continue reading →
With this agreement, Resco and Microsoft have taken a giant step towards closer collaboration over the upcoming years. The partnership promises even more direct integration between the Resco mobile platform and Dynamics 365 for Field Service Continue reading →
5 key statements from Resco CEO’s keynote at resco.next 2018
After Vienna, Munich, and Amsterdam, Resco has brought its annual resco.next conference to Prague on November 15-16. And with over 200 attendees from 92 companies and 24 countries in the audience, Resco CEO, Radomir Vozar, took the stage to share the bold new enterprise mobility strategy for the company and its product offering, partner ecosystem, technology development and beyond.
What follows is an overview of key topics discussed by Resco’s CEO and his guests during the Opening Keynote at resco.next 2018. Continue reading →
This summer, we have started a new era at Resco. First, Resco was recognized in Gartner’s Magic Quadrant for Mobile Application Development Platforms 2018 report. This is a huge milestone for us and we are very proud of this achievement. It finally puts Resco where it belongs for quite some time—a mobile strategy for businesses.
Second big news is a new cooperation we agreed upon with Microsoft (more details coming soon). Continue reading →