A Serious Approach to Serious Field Processes

FS_statement

If you have not heard the news yet, chances are you will. Soon.

Resco has been filling the mobile gap in Field Service for almost two years now. For the uninitiated, in fall 2018, Microsoft and Resco announced a partnership with an expiration date. And it looks like that expiration date has now been set.

Last month, Microsoft previewed a new app to showcase the future path for Field Service Mobile.

What does this mean for me, a Field Service Customer?

Continue reading

Smart & safe – with COVID-19 Health Check template

How is the testing of the coronavirus handled in your country?

The USA has tested close to 2 million people up to this date (April 7). That is almost half the population of Resco’s homeland country, Slovakia. Diagnostic tests are now performed in ways we have never imagined. From drive-thrus and tents outside hospitals to door-to-door testing in less developed areas.

Smart testing with Inspections Health Check template

Continue reading

Face masks & AI image recognition – who needs that?

With every operation, a surgeon must follow hygiene protocols very strictly. Before surgery, surgeons have to scrub their hands for 5 full minutes. During the surgery, they are obligated to wear surgical face masks. The masks do a good job of protecting the surgical field from pathogens.

From the operating room to every workplace

Not that long ago, the face masks were mainly being used for medical purposes. Also, in the past few years, it wasn’t that uncommon to see people in countries like China or Japan protecting themselves from pollution this way. Now, face masks have become a part of our everyday outfit in many countries. What has changed? Continue reading

Integrating Resco with Microsoft Dynamics, Salesforce, and other third-party solutions

integrations_dynamics_salesforce

All Resco products can be utilized as standalone solutions, tailored to any industry use case. However, Resco Inspections, Routes, and Mobile CRM can also be effortlessly integrated with Microsoft Dynamics 365/CRM, Salesforce, and even other third-party backend systems. Let’s explore these options a little closer. Continue reading

Meet our experts around the world: These are the events & conferences we’re attending in 2020

In 2020 we are going to attend, exhibit, and speak at various events and conferences all around the world. We see these gatherings as an excellent opportunity to meet partners, customers, like-minded experts, and to build lasting business relationships. We’re excited to discuss, learn, share insights, and partner with you during these occasions. Therefore, here’s the list of events and conferences where you can find our team in 2020:

Continue reading

10 most read Resco blogs of 2019

most_read_2019

With 93,000+ visits over the past twelve months, more and more of you are finding their way to industry news and trends, product previews, tips, tricks and tutorials, detailed event reports and other fresh content. And now, you can check the 10 articles that you read the most in 2019: Continue reading

Inspired at Inspire? 5 key takeaways from Microsoft’s premier partner event

inspire_2019

This summer, we’ve once again joined Microsoft Inspire 2019 in Las Vegas – Microsoft’s largest event dedicated to their extensive partner network. Over four days, the conference delivered discussions on critical digital topics of our time, fascinating peeks into the technological possibilities of Microsoft and essential strategic insights.

And below, we’re bringing you Resco’s top takeaway’s from the largest gathering of Microsoft’s worldwide partner community. Continue reading

More insights for smarter business decisions: How to integrate Resco Inspections’ Result Viewer with Microsoft Dynamics 365 and Salesforce

results_viewer

To expand the analytics and evaluation capabilities of Resco Inspections, we’ve introduced a brand-new Result Viewer component in the Summer Update 2019 . It enables users to easily list, filter, view and read completed questionnaires. This allows focusing on any selected answers and effectively explore possible correlations. On top of that, the results can be effortlessly exported in a CSV format for further analysis in third-party tools and systems.

The Result Viewer can be also added directly to your Microsoft Dynamics 365 and Salesforce. So, if there are any completed questionnaires related to a record, they will be displayed on the record’s form, utilizing the Results Viewer layout. All it takes is just a few simple steps. Continue reading

Quick tip: How snippets speed up the setup of Resco Inspections questionnaires

snippet_setup

The addition of snippets to Resco Inspections’ Designer enables an effortless way of reusing various questionnaire parts.

A snippet may consist of individual questions or entire groups of questions. It can be built from scratch or by copying a selected part of an existing questionnaire. All snippets are stored in the Snippet library. From there they can be easily pasted into any questionnaire template. Continue reading

May – the month of travel & events

may_events_travel

In terms of travel and events, May is the busiest month for Resco in 2019. Partners and customers can meet our staff at 9 events – 8 of them organized by Microsoft and Salesforce communities, plus one special training of our own.

Where, when and which Resco team members can you meet across Europe and America in the upcoming weeks? Continue reading