This summer, we’ve once again joined Microsoft Inspire 2019 in Las Vegas – Microsoft’s largest event dedicated to their extensive partner network. Over four days, the conference delivered discussions on critical digital topics of our time, fascinating peeks into the technological possibilities of Microsoft and essential strategic insights.
And below, we’re bringing you Resco’s top takeaway’s from the largest gathering of Microsoft’s worldwide partner community. Continue reading →
To expand the analytics and evaluation capabilities of Resco Inspections, we’ve introduced a brand-new Result Viewer component in the Summer Update 2019 . It enables users to easily list, filter, view and read completed questionnaires. This allows focusing on any selected answers and effectively explore possible correlations. On top of that, the results can be effortlessly exported in a CSV format for further analysis in third-party tools and systems.
The Result Viewer can be also added directly to your Microsoft Dynamics 365 and Salesforce. So, if there are any completed questionnaires related to a record, they will be displayed on the record’s form, utilizing the Results Viewer layout. All it takes is just a few simple steps. Continue reading →
The addition of snippets to Resco Inspections’ Designer enables an effortless way of reusing various questionnaire parts.
A snippet may consist of individual questions or entire groups of questions. It can be built from scratch or by copying a selected part of an existing questionnaire. All snippets are stored in the Snippet library. From there they can be easily pasted into any questionnaire template. Continue reading →
In terms of travel and events, May is the busiest month for Resco in 2019. Partners and customers can meet our staff at 9 events – 8 of them organized by Microsoft and Salesforce communities, plus one special training of our own.
Where, when and which Resco team members can you meet across Europe and America in the upcoming weeks? Continue reading →
Resco’s partner network currently consists of 500+ companies worldwide. These companies possess strong knowledge of Resco technology in combination with Microsoft Dynamics 365, Salesforce and/or other business systems. Our partners are the ones who help customers to implement, customize, and support their Resco enterprise mobilitysolutions.
Our partner program is designed to create mutually beneficial relationships that increase the success of partners and expand the Resco ecosystem. But what exactly are the advantages that partner companies receive when teaming up with Resco?Continue reading →
Collecting information in the field, in most use cases you expect a certain type of questionnaire to be available in certain situations and not in others. To enable this in Resco Inspections, we have introduced an option to associate a questionnaire template.
The general idea is that – when integrating Resco Inspections with Microsoft Dynamics 365/CRM – you can use many-to-many relationships to associate a questionnaire with an entity. The many-to-many relationship connects the questionnaire template to the actual record, so this defines which template belongs to which record.
We know that it’s always better to show than just to talk about it, so we’ve prepared the following detailed example.
From customer surveys and maintenance checks to incident reporting, the inspection process typically involves a lot of paper work. The advantages of going digital are hard to ignore – higher efficiency, better integration with other processes, less likelihood of papers getting lost, better searchability of data, and many others.
If you decided to take the digital plunge and are searching for a solution to adequately replace paper once and for all, we have prepared a list of considerations that will help you make your choice.
Whether you deal with sales or field service, inspections and data collection come into play in lots of different scenarios. From staff reviewing a store’s inventory, construction safety supervisors, sales reps gathering customer feedback to agents documenting insurance claims or technicians going through checks of complex machinery. And if your organization already utilizes Microsoft Dynamics 365/CRM you might have considered using it to handle your inspection process.
At Resco, we’ve recently launched Resco Inspections, which can be fully integrated with Dynamics 365/CRM. Continue reading →
There’s no crystal ball just yet. But for the Resco Route Planner, we are working on a feature that will allow you to travel through past, present and future, so you can bring unmatched efficiency and clarity into planning your field staff’s activities: Time Shift. Continue reading →