Just recently we announced that Resco signed its 1000th customer of Resco Mobile CRM client for MS Dynamics CRM, so it’s the perfect time to reveal few numbers also about the users.
As of September 2015, just when we reached our 1000th customer milestone, the total number of Resco Mobile CRM users exceeded 42,000. This means that on average, there are 42 users per one customer. Continue reading →
A mobile application provides an online access to CRM data. Every screen provides a button, pressing which the application makes a screenshot and saves it to the local memory of the mobile device. When the device loses an Internet connection, it provides the user a list of stored screenshots. Continue reading →
Resco Mobile CRM has reached an important milestone – the 1000th corporate customer. So it’s time for a brief summary about who our customers are, what mobile users they typically have and why they chose Resco Mobile CRM instead of other options. Continue reading →
The Customer 360 Summit by Gartner was held in the sunny San Diego, CA earlier in September 2015. As the 360 Summit is Gartner’s premiere event focusing on the customer: from engagement to experience, technologies and applications all across the CRM systems, Resco couldn’t miss it.
A very common usage scenario for mobile CRM is mobile field inspections.
No wonder. Most inspectors spent the majority of their time out in the field, doing what they are paid to do: inspect things. So a mobile application is an ideal solution for them—it gets rid of papers once and for all. Continue reading →
There’s something extremely satisfying about ordering a product online—you get an email notification instantly after you complete your order, oftentimes with a number, so you can track your package on the way to your doorstep.
But what is it that makes this process so enjoyable? Is it the speed of feedback you get? Or the level of oversight? Or both? Continue reading →
The odds of contacting and in turn qualifying a lead drastically decrease with time. That’s what an article by Forbes confirms. That is why sales reps should contact their leads as soon as possible, best within 30 minutes of the lead creation. Continue reading →