Every 100th Microsoft Dynamics CRM user is a Resco Mobile CRM user

Every 40th Dynamics CRM customer is also Resco customer

Just recently we announced that Resco signed its 1000th customer of Resco Mobile CRM client for MS Dynamics CRM, so it’s the perfect time to reveal few numbers also about the users.

As of September 2015, just when we reached our 1000th customer milestone, the total number of Resco Mobile CRM users exceeded 42,000. This means that on average, there are 42 users per one customer. Continue reading

Offline is the magic word

Offline does not always mean offline

Offline Scenario 1

A mobile application provides an online access to CRM data. Every screen provides a button, pressing which the application makes a screenshot and saves it to the local memory of the mobile device. When the device loses an Internet connection, it provides the user a list of stored screenshots. Continue reading

Why 1000 customers chose Resco

Resco Celebrates its 1000th Customer for Resco Mobile CRM client for Microsoft Dynamics CRM

Resco Mobile CRM has reached an important milestone – the 1000th corporate customer. So it’s time for a brief summary about who our customers are, what mobile users they typically have and why they chose Resco Mobile CRM instead of other options. Continue reading

Resco’s Observations from the Gartner Customer 360 Summit

Paul_and_Miso_at_the_booth

The Customer 360 Summit by Gartner was held in the sunny San Diego, CA earlier in September 2015. As the 360 Summit is Gartner’s premiere event focusing on the customer: from engagement to experience, technologies and applications all across the CRM systems, Resco couldn’t miss it.

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Step up your inspection game

Paperless Inspections with Resco Mobile CRM

A very common usage scenario for mobile CRM is mobile field inspections.

No wonder. Most inspectors spent the majority of their time out in the field, doing what they are paid to do: inspect things. So a mobile application is an ideal solution for them—it gets rid of papers once and for all. Continue reading

Get your product to the customer faster – with mobile CRM

Shorten your time-to-customer

There’s something extremely satisfying about ordering a product online—you get an email notification instantly after you complete your order, oftentimes with a number, so you can track your package on the way to your doorstep.

But what is it that makes this process so enjoyable? Is it the speed of feedback you get? Or the level of oversight? Or both? Continue reading

How can Mobile CRM help you qualify more leads?

Mobile CRM speeds up Lead qualification

When time is of essence

The odds of contacting and in turn qualifying a lead drastically decrease with time. That’s what an article by Forbes confirms. That is why sales reps should contact their leads as soon as possible, best within 30 minutes of the lead creation. Continue reading

Don’t let your users wonder what to type into a field – Tell ’em

Resco Mobile CRM placeholder text provides clarity

We’ve all been there – filling out a form, trying to figure out what to type into a box, whose label doesn’t tell us much. Government forms, we’re talking to you now.

Don’t let your users wonder—give them a helpful hint.

In Resco Mobile CRM app for MS Dynamics CRM, you can do so by inserting a placeholder text into a field. Continue reading

Let’s talk mobility at the CRMUG Summit 2015 in Reno | Oct 13-16

Resco is joining CRMUG Summit 2015 in Reno, Nevada as a platinum sponsor

We are excited to join CRMUG Summit again, now as a platinum sponsor, in Reno-Tahoe, Nevada.

Ivan Stano, Paul Selinger, Miro Pomsar & Maros Hajtas from Resco will be there to show MS Dynamics CRM users how to mobilize their employees as well as their stakeholders. Continue reading

Is Resco Mobile CRM compatible with Microsoft Dynamics CRM 2015?

Resco Mobile CRM compatible with Microsoft Dynamics CRM 2015

Yes, indeed. Resco Mobile CRM has been compatible with the newest version of Microsoft Dynamics CRM, titled 2015, for quite some time now. Since the very beginning actually. Continue reading