Resco.next – Looking Back & Heading Forward [Video Invitation + Attendees Observations from ’15 Edition]

“We’re so excited, and we just can’t hide it.“

And we want you to share our excitement, hence we try to let go of as much information as possible. Catch up on previous articles that reveal more about the basic resco.next info and explain why & how the event is going to be different this year. Continue reading

The ‘Who, What, When & Where’ of resco.next

mainimage-next-2

Part 1 of ‘The Who’ is us, the Resco team. A team of highly-skilled IT professionals and business leaders. On the other side, it will also be YOU.  Continue reading

CRM Server Comparison: Resco vs. MS Dynamics CRM

Resco-vs-Dynamics

Microsoft Dynamics CRM, Salesforce, and Oracle CX.

All the renowned solutions mentioned above have one in common. They offer a standard CRM functionality and have started to focus on mobility & its enhancements a short time ago, by introducing their own mobile CRM apps to the market. Continue reading

Why personalization & collaboration achieve high CRM user adoption

collaboration

Let’s “Delve” into things a little deeper. To be absolutely straightforward, unless you deliver a personalized experience, people will not adopt to your solution long-term. It’s a fact. According to the Journal of Experimental Psychology1 , every time a user switches programs or applications, there is a 40% reduction in productivity. If that isn’t a reality check, I’m not sure what is.  Continue reading

Work with documents in Resco Mobile CRM

Document support in Resco Mobile CRM application

Curious to see how Resco Mobile CRM handles documents? Then you’ve come to the right place because we’ll go over everything you can do with documents on the go.
 

Documents, pictures, voice recordings…

Continue reading

Capturing a signature in Resco Mobile CRM

Capture an electronic signature in Resco Mobile CRM client
Picture this: You receive a package, and the delivery guy asks you to sign for the delivery at the door. Not an unusual situation. Now imagine you can do the same thing with your Mobile CRM application and have your customers sign orders or your employees verify inspections with a simple swipe of a finger.

Resco Mobile CRM client for Microsoft Dynamics CRM (and other back-end systems) supports signatures. Continue reading