Ever since the Resco platform was incorporated as the default Microsoft Dynamics 365 for Field Service mobile client, we’ve received numerous inquiries about the licensing requirements and customization of the solution.
Today we’re bringing you an overview of the most frequently asked questions, so you can always find the answers easily organized in one place. Continue reading
Customers running on-premises installations of Microsoft Dynamics 365/CRM are eligible to have more than one database in their CRM environment. The most common reason for needing another database, is that you want to test changes and customizations in an environment mirroring your production database, but without affecting the live system. For example, to see how your Dynamics CRM will work with your Resco Mobile CRM client. Continue reading
When Microsoft acquired FieldOne (which was announced in August this year), a vivid discussion immediately spurred in the Dynamics CRM ecosystem, as it was apparent that the FieldOne Sky product was becoming part of the Microsoft Dynamics CRM offering. Resco played a part in the deal too, as the mobile solution named FieldOne Sky Mobile is fully based on Resco Mobile CRM.
Some rumors have occurred, indicating that Resco Mobile CRM is about to be a part of every Microsoft Dynamics CRM Professional and Enterprise license for no additional charge. Continue reading