We owe it to our customers to collect data!

I can’t log into my online banking! My mobile app works but for the life of me, I can’t access the web browser version. My wife always adds her helpful input – ‘Why don’t you call the bank?’ or ‘Why haven’t you sorted it yet?’. The truth is, I have given up! That strange standing order for €6.49 keeps coming out and all I can do is watch… from my mobile app. 

But why did I give up? I am technology literate, I have unlimited calling on my phone and my bank is just downstairs of my office. 

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