Integration of SAP ERP and Resco Mobile CRM

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It is estimated that almost 75% of all business transactions come in contact with the SAP system. That’s why Resco has introduced a convenient update for their users that use SAP ERP and still want to be mobile. First, let’s talk basics. Continue reading

Documents in Resco Mobile CRM (SharePoint, DropBox, Google Drive, OneDrive) – a technical deep dive – Part 4

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We’ve looked at the basic terminology and the presentation of documents in the app’s user interface in the first part of this series and continued with  document filtering, viewing, editing, storage and safety. Last week, we examined the details of how Resco Mobile CRM works with file hosting services (especially SharePoint). And now we’d like to wrap up our technical deep dive into document integration with a couple of final observations and tips for improving the app’s performance. Continue reading

Documents in MCRM (SharePoint, DropBox, Google Drive, OneDrive) – a technical deep dive – Part 3

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In today’s post, we will examine the details of how Resco Mobile CRM works with file hosting services. Continue reading

Documents in Resco Mobile CRM (SharePoint, DropBox, Google Drive, OneDrive) – a technical deep dive – Part 2

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In Part 1 we’ve established the basic terminology when discussing the use of documents in Resco Mobile CRM and described how they’re presented in the apps user interface. In this post we’ll take a closer look at document filtering, viewing, editing, storage and safety. Continue reading

Documents in Resco Mobile CRM (SharePoint, DropBox, Google Drive & OneDrive) – a technical deep dive – Part 1

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In case you did not work with Mobile CRM documents yet, we suggest to start with an earlier blog that provides a high-level overview of how to utilize documents in the Resco Mobile CRM app. It was also the most read Resco blog post of 2016.

In this blog series, we will focus on how the app works with documents from a technical point of view. Continue reading

How to use Resco CRM, part 4 — Email + CRM

10 benefits of Email blended in your CRM (Infographic)

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One database is easier to manage than two or more systems.

Thinking about applying Resco CRM in your company? Sure, switching from one tool to another can be tricky. So how to get the benefits of CRM while using the tools you know and prefer? The answer is simple – Integration. One of such tools that can be easily integrated into your CRM system is most certainly email. Mainly because, the vast majority of your customer conversations happen via email.

How is your Email integrated to Resco CRM efficient and effective? Continue reading

How to use Resco CRM alongside Microsoft Dynamics CRM, part 2

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The biggest benefit for a user of Resco Mobile CRM is the direct integration with Microsoft Dynamics CRM.

A while back we talked about how Resco CRM provides more options to get the best out of its integration with Microsoft Dynamics CRM. Today, we will go through two possible use cases on how to deploy CRM systems within your company (and save on costs while doing so).
Continue reading