It’s nearly the end of March, spring is knocking at the door and for some of us it is the time to look back and see how our New Year resolutions are going. For us at Resco, it is the time to check if we are heading towards the goals we set at our Resco.next conference in Prague last November. And we are proud to say that it looks more than promising.
So, what is all this buzz about? For those who don’t know – we gave a word to our partners to bring more in-person trainings in 2019. Continue reading →
It’s confirmed. Humans have shorter attention span than goldfish these days. According to a research an average human’s attention span has fallen from 12 seconds in 2000, to 8 seconds in 2015. Meanwhile, goldfish are believed to have an attention span of 9 seconds.
Therefore, making questionnaire forms shorter, easier to understand and customized based on the respondent’s answers is key to get people to fill out questionnaires properly. Continue reading →
Collecting information in the field, in most use cases you expect a certain type of questionnaire to be available in certain situations and not in others. To enable this in Resco Inspections, we have introduced an option to associate a questionnaire template.
The general idea is that – when integrating Resco Inspections with Microsoft Dynamics 365/CRM – you can use many-to-many relationships to associate a questionnaire with an entity. The many-to-many relationship connects the questionnaire template to the actual record, so this defines which template belongs to which record.
We know that it’s always better to show than just to talk about it, so we’ve prepared the following detailed example.
From customer surveys and maintenance checks to incident reporting, the inspection process typically involves a lot of paper work. The advantages of going digital are hard to ignore – higher efficiency, better integration with other processes, less likelihood of papers getting lost, better searchability of data, and many others.
If you decided to take the digital plunge and are searching for a solution to adequately replace paper once and for all, we have prepared a list of considerations that will help you make your choice.
Whether you deal with sales or field service, inspections and data collection come into play in lots of different scenarios. From staff reviewing a store’s inventory, construction safety supervisors, sales reps gathering customer feedback to agents documenting insurance claims or technicians going through checks of complex machinery. And if your organization already utilizes Microsoft Dynamics 365/CRM you might have considered using it to handle your inspection process.
At Resco, we’ve recently launched Resco Inspections, which can be fully integrated with Dynamics 365/CRM. Continue reading →
Resco Inspections is our biggest new product introduced since the original Resco Mobile CRM app. That was exactly a decade ago. During past 10 years, we came to see a large potential of the app’s functionality for field inspectors. Later, potential turned into real-life use cases. Numerous Resco customers, including Bridgestone or Enterprise Inns have utilized a handful of the solution’s features specifically for inspection scenarios. Continue reading →
When creating Resco Inspections, we’ve been inspired by use cases reaching even beyond traditional field service scenarios. Looking at our customer portfolio, we’ve realized there are quite a few companies who already utilize Resco’s mobile platform for use cases that could be categorized as inspections.
Below, you’ll find several scenarios from these existing customers who are using solutions built on Resco technology. Could these use cases be enhanced further with Resco Inspections? Continue reading →
With 2019 now upon us, let’s take a quick look back at 2018 – the year that turned out to be the most successful in Resco’s history, brought us exciting new opportunities and numerous great achievements. Continue reading →
Enterprise Mobility. Its value for businesses is often underestimated. The resco.next conference, however, dedicated the majority of its content to this crucial topic.
Why talk about it? Business Mobility is more complex and has more to offer than you can imagine. Market leaders like Gartner recognize that it is something not to be overlooked by companies. In fact, by 2020, 70% of software interactions in enterprises will occur on mobile devices. Continue reading →