Field service processescan be quite complex. From scheduling service appointments and filling out work order forms, to collecting data,taking photos in the field, and then uploading them to a CRM system. It involves many steps that need to be carefully considered and executed. That’s why even a minor mistake can cost a lot.
However, you can significantly reduce the number oferrors, while also speeding up and streamlining the entire by choosing Resco as your field service mobile platform. By doing so, Salesforce users can leverageall the benefits of Resco Inspections. In this blog post, we’ll show you how.
Think of beta testing as an important phase of your business mobile strategy.Why?
Because when the new version of your app comes, you and your users will be ready to work with it without compromises. Beta testing simply means improving the experience for your users and reducing potential risks.
Sales and service professionals can spend significant portion of their time outside of the office. This part of the job may be kind of a black box for the management – the employee left, the employee came back, but what exactly happened in between? Has the work been done effectively? Are the tasks planned properly?
If you want more insight into your team’s progress in the field, you may benefit from using Resco Routes.
GitHub is a well-known collaboration platform focused on code sharing and version control. Thanks to the integration of GitHub into Woodford, you are able to log the history of changes made in your mobile projects. You can also use this feature to revert back to older versions of projects.
Furthermore, multiple users can now cooperate and store their progress in a single repository with no data loss. Continue reading →
Despite the hot summer months and vacations in full swing, we at Resco don’t want to stand still and rather try to further improve our products and services. And today we have some new and updated documentation for you.
Resco Mobile CRM apart of the Resco Cloud platform is robust and versatile as you may know. And with the quarterly updates, we want to cater to all customer and partner needs with the belief in keeping up with the general market development, we understand that learning content needs to be created and kept updated. Continue reading →