A Serious Approach to Serious Field Processes

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If you have not heard the news yet, chances are you will. Soon.

Resco has been filling the mobile gap in Field Service for almost two years now. For the uninitiated, in fall 2018, Microsoft and Resco announced a partnership with an expiration date. And it looks like that expiration date has now been set.

Last month, Microsoft previewed a new app to showcase the future path for Field Service Mobile.

What does this mean for me, a Field Service Customer?

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Welcome to the Post-mobile Mobility Era

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Over the last 10 years, we at Resco have seen roughly about 2,500 and one mobile project implementations. It has been everything and anything “CRM-meets-a-mobile-device-and-they-shake-their-hands” type of use cases. One area that stood out from the beginning was Field Service – it was more structured, with well-defined workflows, and often required by law or highly regulated. Continue reading

Resco partners get a front row seat to experience the future of business mobility

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Last year, while attending an IT awards show, I ran into a CEO of an IT hardware distributor who used to work with my dad. After the initial small talk, when he realized I work for Resco, he asked: “Anna, could you recommend a software implementation partner or system integrator to us? We really need to upgrade our old Navision and put a CRM in place as well.” Continue reading

Resco in 2018: Recap and latest plans

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With 2019 now upon us, let’s take a quick look back at 2018 – the year that turned out to be the most successful in Resco’s history, brought us exciting new opportunities and numerous great achievements. Continue reading

Resco CEO: ‘We see blending of digital and real worlds’

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Note: This blogpost was written by Rick McCutcheon, Dynamics Solutions MVP and CSP.

With resco.next 2018 just around the corner, we thought it was time to catch up with Resco CEO Radomir Vozar, on the future of business mobility, changes on the horizon for the Resco mobile business solutions platform, why you should attend resco.next and why it’s called the business mobility event of the year. Continue reading

resco.next: The business mobility conference to shape your future

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Note: This blogpost was written by Rick McCutcheon, Dynamics Solutions MVP and CSP, who will be one of the featured guest speakers at the upcoming resco.next conference.

Adopting business mobility isn’t a checklist item. Mobility will drive the future of business.

It’s about serving your customer instantaneously from the field. It’s about closing deals and work orders faster and efficiently. Continue reading

Resco in 2017: Recap and future plans

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Yet another year went by and the time for our quick annual recap has arrived once again. Let’s dive right in. Continue reading

TOP 10 Predictions for the App Economy

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The end of 2016 is coming up fast, meaning there is no better time to engage in a time-honoured new year tradition: making predictions for the upcoming year, 2017!

The App Economy & its Path to $166 Billion

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The future of enterprise mobility: 3 announcements expected at Google I/O 2016

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Google I/O 2016, the annual developer conclave at which the company reveals its latest innovations is  merely a week away. Plenty of cool technology is expected to share the spotlight – ranging from virtual reality all the way to self-driving cars. But there’s more in store than the presentations that will occupy the headlines of global tech media. So let’s take a look at 3 expected announcements businesses leveraging mobility should pay close attention to. Continue reading

CWR acquisition consequences

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In 2009, when we entered the Microsoft Dynamics CRM market with our brand new Mobile CRM product, we had huge expectations since the very beginning. We had been in the mobile software business for about a decade with a lot of experience. After a while, we realized that we knew nothing about how the mobile CRM business works and that we had quite a long way ahead to be successful. At the time, we recognized our main competitor, CWR Mobility. The company that had a great product and an existing ecosystem of partners and customers. The company known as, the leading mobile CRM ISV in the Microsoft Dynamics community.

Now in 2016, we, Resco, are acquiring CWR mobile CRM activities. Continue reading