resco.next, our annual conference, is getting closer and with this year’s event, we’re dipping our toes into uncharted waters.
As you may have already heard, this year’s resco.next is going to be a fully virtual experience and completely free. All you have to do to get on this fast-approaching train is to register through this link and join us on November 12, at 2PM CET.
Field service processes can be quite complex. From scheduling service appointments and filling out work order forms, to collecting data, taking photos in the field, and then uploading them to a CRM system. It involves many steps that need to be carefully considered and executed. That’s why even a minor mistake can cost a lot.
However, you can significantly reduce the number of errors, while also speeding up and streamlining the entire process by choosing Resco as your field service mobile platform. By doing so, Salesforce users can leverage all the benefits of Resco Inspections. In this blog post, we’ll show you how.
Offline makes you unstoppable in the field
I have never done this before, writing a blog, putting my thoughts down into a word document to share with an audience. I`m not an extrovert when it comes to this type of communication, but something has changed. Something forces me to share my experience, my observations of the Salesforce ecosystem that Resco joined 4 years ago.
Why Microsoft recommends and uses the Resco mobile app for its field service projects
Field Service scenarios are synonymous with standardized work processes, checklists, inspections, or even regulatory procedures that can quickly scale in terms of their complexity. That’s why one of the key value adds of turning to Resco as your field service mobile platform is the opportunity to leverage Resco Inspections in your existing mobile project to model and complete these complex mobile work experiences with ease. Continue reading
Hundreds of projects. Hundreds of questions. Some seldom, others not. One of the more popular questions has always been the difference between Microsoft’s Field Service Mobile and the Resco mobile app. After all, even the Microsoft-branded app is built on Resco technology. Let’s have a closer look. Continue reading
Over the last 10 years, we at Resco have seen roughly about 2,500 and one mobile project implementations. It has been everything and anything “CRM-meets-a-mobile-device-and-they-shake-their-hands” type of use cases. One area that stood out from the beginning was Field Service – it was more structured, with well-defined workflows, and often required by law or highly regulated. Continue reading
Over the past few years, we have attended dozens of conferences and exhibitions, talked to countless prospects about their requirements, discussed the industry needs with our partners, did a lot of research, and made hundreds of calls. We did – and keep on doing – all this to get a deeper understanding of our customers’ pain-points, whether they are working in the field or in the back office.
Throughout the month of May, we are going to deliver three free online trainings in the form of webinars and online courses. You can get expert tips, practice with hands-on exercises, and see complex demonstrations of enterprise mobility at no cost.
It’s April 2020. Companies do not send their workers to the field the way they used to. According to tsia (Technology Services Industry Association), 88% of companies are restricting or eliminating on-site deployments due to crisis. Continue reading
What was once considered sci-fi is now becoming a standard feature.
All of us understand the convenience of simply telling Alexa or Siri to turn on the lights, start the air conditioning, or increase the volume when your favorite song comes up. But over the last couple of years, voice recognition and voice-controlled software has matured to become highly sought-after even across the enterprise sector – saving time, increasing productivity and enabling even greater mobility. Continue reading