Over the last 10 years, we at Resco have seen roughly about 2,500 and one mobile project implementations. It has been everything and anything “CRM-meets-a-mobile-device-and-they-shake-their-hands” type of use cases. One area that stood out from the beginning was Field Service – it was more structured, with well-defined workflows, and often required by law or highly regulated. Continue reading
Over the past few years, we have attended dozens of conferences and exhibitions, talked to countless prospects about their requirements, discussed the industry needs with our partners, did a lot of research, and made hundreds of calls. We did – and keep on doing – all this to get a deeper understanding of our customers’ pain-points, whether they are working in the field or in the back office.
Throughout the month of May, we are going to deliver three free online trainings in the form of webinars and online courses. You can get expert tips, practice with hands-on exercises, and see complex demonstrations of enterprise mobility at no cost.
It’s April 2020. Companies do not send their workers to the field the way they used to. According to tsia (Technology Services Industry Association), 88% of companies are restricting or eliminating on-site deployments due to crisis. Continue reading
What was once considered sci-fi is now becoming a standard feature.
All of us understand the convenience of simply telling Alexa or Siri to turn on the lights, start the air conditioning, or increase the volume when your favorite song comes up. But over the last couple of years, voice recognition and voice-controlled software has matured to become highly sought-after even across the enterprise sector – saving time, increasing productivity and enabling even greater mobility. Continue reading
If your company has assets in the field, you know costs and time efficiency need to be watched carefully. Miscalculations, traffic, roadblocks or bad weather can heavily impact time spent on the road, and therefore your monthly expenses. But what are the benchmarks? What predictions can we count on in terms of road situation, and do field service companies leverage modern digital solutions for management of their field operations? We prepared a quick overview with some essential stats.
Resco is used by more than 2,500 customers around the globe. We have seen a wide range of implementations, utilizations, use cases and scenarios of Resco’s mobile solutions. Often, we are impressed with creative ways our partners and customers leverage our technology.
There is a huge number of client implementations that include some sort of inspection-related activities: be it surveys using custom logic, check in/check out, drag ‘n’ drop scheduler, and more. Possibilities of using mobile devices and applications for inspection purposes are almost limitless – no matter the use case. Several Resco partners and customers have created heavily customized apps to provide an effective inspection execution. Continue reading
The air is getting colder and the countdown for the Holidays begins. That must mean one thing, Resco’s Winter Update is around the corner.
In case, you missed a full overview of the Winter Release of Resco’s Mobile Business Apps Platform, Continue reading
Amidst all the excitement, learning, and networking at resco.next 2018 Prague came some truly exciting news for the world of enterprise mobility: Resco and Microsoft announced their direct partnership for Dynamics 365 for Field Service mobile.
With this agreement, Resco and Microsoft have taken a giant step towards closer collaboration over the upcoming years. The partnership promises even more direct integration between the Resco mobile platform and Dynamics 365 for Field Service Continue reading
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Resco’s business mobility solutions for Salesforce have come a long way. In terms of both = platform & business development. Today, we work with hundreds of Salesforce solution engineers, ISVs, customers and partners. They all have one in common – they want answers to their questions.
More than 40 Q & A, divided into 5 topics are now a part of the Salesforce FAQ section of our website. This is an extended collection of popular questions we often get during calls, webinars and in-person demonstrations. Here is a small sneak peek of them: Continue reading
When it comes to enterprise mobility, the user adoption can be tricky. Therefore, we must make it as simple as it gets when introducing new mobile processes at companies.