If your company has assets in the field, you know costs and time efficiency need to be watched carefully. Miscalculations, traffic, roadblocks or bad weather can heavily impact time spent on the road, and therefore your monthly expenses. But what are the benchmarks? What predictions can we count on in terms of road situation, and do field service companies leverage modern digital solutions for management of their field operations? We prepared a quick overview with some essential stats.
Ivan Stano, the COO of Resco.net, was a recent guest on the TechnologyAdvice Expert Interview Series to share his insights on CRM and Field Service Management. The series, which is hosted by TechnologyAdvice’s Clark Buckner, explores a variety of business and technology landscapes through conversations with industry leaders.
Ivan joined Buckner to discuss business technology trends, and the intersection of field service, CRM, and the Internet of Things.