Resco listens: Influence the roadmap by proposing & voting for new features

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What makes a company able to become and stay a leader in its field? For us, it’s the ability to listen to its clients in order to understand and address their needs. We are regularly collecting feedback that helps us shape our products, but last year, we decided to take things a bit further and offer a new communication channel through which partners and customers can voice their opinions and influence the direction of Resco.

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VIDEO: Get to know the Summer Update 2019

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Couldn’t make it to our webinar, introducing the latest features of Resco’s Summer Update? Continue reading

New Resco Inspections app unveiled: Resolve issues faster thanks to simplified approach

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Last week, we wrote about the Resco Inspections improvements available in the Spring Update 2019, where we listed technical updates and also mentioned the redesign of the app itself. This week, we will look in detail at what’s new in terms of user experience and how the new Resco Inspections app helps mobile workers perform inspections on the go.

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Resco Inspections Spring Update 2019: Redesigned app, simplified questionnaire setup, streamlined data management & more

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Detailed overview of features and capabilities from Resco Inspections’ Spring Update 2019: Continue reading

How to choose the right inspection tool for work on the go? 5 questions to guide your decision

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From customer surveys and maintenance checks to incident reporting, the inspection process typically involves a lot of paper work. The advantages of going digital are hard to ignore – higher efficiency, better integration with other processes, less likelihood of papers getting lost, better searchability of data, and many others.

If you decided to take the digital plunge and are searching for a solution to adequately replace paper once and for all, we have prepared a list of considerations that will help you make your choice.

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Reflecting on 2017 – 10 most popular blogs by RESCO

At Resco, we write. We write articles, because we love knowledge sharing. To be precise, last year, we shared 72 posts that received more than 100k views!

Check out the content that garnered the most attention in 2017: Continue reading

Get to know Resco Cloud for Field Service

What do Resco Mobile CRM and Resco CRM have in common? Well, more than you’d think. In fact, together they mold into a single solution, called Resco Cloud.

Resco Cloud with 700+ features

=> Desktop CRM + Mobile App

The idea behind Resco Cloud is to intensify the consumer experience through sophisticated cloud technology with an emphasis on mobility.  Continue reading

Numbers don’t lie: How do Resco’s 200 largest customers use Mobile CRM?

Ever wondered how others utilize their Mobile CRM solution? To what extent do companies modify the app they get from Resco? Or which are the most popular entities utilized by our customers?

Then wonder no more, as we’re bringing you a sneak peek behind the curtain – exploring the usage of Mobile CRM at 200 of our largest customers. These are companies with the highest number of Resco licenses deployed to aid the job of their mobile staffers daily. Continue reading

The Best of 2016: The Top 10 Most Read Blog Posts

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2016 was full of new stories, innovations, changes, and surprises. This challenging year has almost finished and we have to proudly announce that it was a powerful year for Resco. Each company sets certain targets since the very beginning of every year. However, sometimes, this journey does not go as smoothly as expected. Nevertheless, we can say that Resco had a prosperous year all the way through from January until December. Here are some of the most important moments Resco experienced in 2016: Continue reading

6 Rational Reasons Why Using Salesforce on a Phone/Tablet Can Be The Best Investment You Make [Infographic]​

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The tides are changing in the IT world as an importance of mobility keeps getting bigger in the majority of industries. Today’s age of customer-driven economy is constantly challenging companies, from top industry influencers to fast-evolving startups. More and more of those, are yet re-evaluating their enterprise strategy, hence they now have a higher number of workers out “in-the-field”.

In fact, 65% of sales reps who adopted mobile CRM have achieved their sales quotas (source: Innoppl Technologies) and 50% of field service businesses have yet to make their support documents and knowledge bases mobile friendly. Continue reading