Get to know Resco Cloud for Field Service

What do Resco Mobile CRM and Resco CRM have in common? Well, more than you’d think. In fact, together they mold into a single solution, called Resco Cloud.

Resco Cloud with 700+ features

=> Desktop CRM + Mobile App

The idea behind Resco Cloud is to intensify the consumer experience through sophisticated cloud technology with an emphasis on mobility.  Continue reading

Numbers don’t lie: How do Resco’s 200 largest customers use Mobile CRM?

Ever wondered how others utilize their Mobile CRM solution? To what extent do companies modify the app they get from Resco? Or which are the most popular entities utilized by our customers?

Then wonder no more, as we’re bringing you a sneak peek behind the curtain – exploring the usage of Mobile CRM at 200 of our largest customers. These are companies with the highest number of Resco licenses deployed to aid the job of their mobile staffers daily. Continue reading

The Best of 2016: The Top 10 Most Read Blog Posts

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2016 was full of new stories, innovations, changes, and surprises. This challenging year has almost finished and we have to proudly announce that it was a powerful year for Resco. Each company sets certain targets since the very beginning of every year. However, sometimes, this journey does not go as smoothly as expected. Nevertheless, we can say that Resco had a prosperous year all the way through from January until December. Here are some of the most important moments Resco experienced in 2016: Continue reading

6 Rational Reasons Why Using Salesforce on a Phone/Tablet Can Be The Best Investment You Make [Infographic]​

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The tides are changing in the IT world as an importance of mobility keeps getting bigger in the majority of industries. Today’s age of customer-driven economy is constantly challenging companies, from top industry influencers to fast-evolving startups. More and more of those, are yet re-evaluating their enterprise strategy, hence they now have a higher number of workers out “in-the-field”.

In fact, 65% of sales reps who adopted mobile CRM have achieved their sales quotas (source: Innoppl Technologies) and 50% of field service businesses have yet to make their support documents and knowledge bases mobile friendly. Continue reading

Why personalization & collaboration achieve high CRM user adoption

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Let’s “Delve” into things a little deeper. To be absolutely straightforward, unless you deliver a personalized experience, people will not adopt to your solution long-term. It’s a fact. According to the Journal of Experimental Psychology1 , every time a user switches programs or applications, there is a 40% reduction in productivity. If that isn’t a reality check, I’m not sure what is.  Continue reading

Ready for what’s to come? MS Dynamics CRM Spring Wave 2016 update

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From enlisting information about the latest update to Microsoft Dynamics CRM Online 2016 to their Microsoft Social Engagement 2016 update, it’s no wonder MS Dynamics CRM is heading up in the ranks of the most role-based, contextual solution providing superior business user productivity. Continue reading

Capturing a signature in Resco Mobile CRM

Capture an electronic signature in Resco Mobile CRM client
Picture this: You receive a package, and the delivery guy asks you to sign for the delivery at the door. Not an unusual situation. Now imagine you can do the same thing with your Mobile CRM application and have your customers sign orders or your employees verify inspections with a simple swipe of a finger.

Resco Mobile CRM client for Microsoft Dynamics CRM (and other back-end systems) supports signatures. Continue reading