Ever wondered how others utilize their Mobile CRM solution? To what extent do companies modify the app they get from Resco? Or which are the most popular entities utilized by our customers?
Then wonder no more, as we’re bringing you a sneak peek behind the curtain – exploring the usage of Mobile CRM at 200 of our largest customers. These are companies with the highest number of Resco licenses deployed to aid the job of their mobile staffers daily. Continue reading
2016 was full of new stories, innovations, changes, and surprises. This challenging year has almost finished and we have to proudly announce that it was a powerful year for Resco. Each company sets certain targets since the very beginning of every year. However, sometimes, this journey does not go as smoothly as expected. Nevertheless, we can say that Resco had a prosperous year all the way through from January until December. Here are some of the most important moments Resco experienced in 2016: Continue reading
The tides are changing in the IT world as an importance of mobility keeps getting bigger in the majority of industries. Today’s age of customer-driven economy is constantly challenging companies, from top industry influencers to fast-evolving startups. More and more of those, are yet re-evaluating their enterprise strategy, hence they now have a higher number of workers out “in-the-field”.
In fact, 65% of sales reps who adopted mobile CRM have achieved their sales quotas (source: Innoppl Technologies) and 50% of field service businesses have yet to make their support documents and knowledge bases mobile friendly. Continue reading
Let’s “Delve” into things a little deeper. To be absolutely straightforward, unless you deliver a personalized experience, people will not adopt to your solution long-term. It’s a fact. According to the Journal of Experimental Psychology1 , every time a user switches programs or applications, there is a 40% reduction in productivity. If that isn’t a reality check, I’m not sure what is. Continue reading
From enlisting information about the latest update to Microsoft Dynamics CRM Online 2016 to their Microsoft Social Engagement 2016 update, it’s no wonder MS Dynamics CRM is heading up in the ranks of the most role-based, contextual solution providing superior business user productivity. Continue reading
Picture this: You receive a package, and the delivery guy asks you to sign for the delivery at the door. Not an unusual situation. Now imagine you can do the same thing with your Mobile CRM application and have your customers sign orders or your employees verify inspections with a simple swipe of a finger.
Resco Mobile CRM client for Microsoft Dynamics CRM (and other back-end systems) supports signatures. Continue reading
We wanted you to have a complete resource of things you can do with MS Dynamics CRM on your phone and tablet.
Because there are so tons of amazing things you can get inspired by and, ultimately, put into practice. Continue reading