From customer surveys and maintenance checks to incident reporting, the inspection process typically involves a lot of paper work. The advantages of going digital are hard to ignore – higher efficiency, better integration with other processes, less likelihood of papers getting lost, better searchability of data, and many others.
If you decided to take the digital plunge and are searching for a solution to adequately replace paper once and for all, we have prepared a list of considerations that will help you make your choice.
At Resco, we write. We write articles, because we love knowledge sharing. To be precise, last year, we shared 72 posts that received more than 100k views!
Check out the content that garnered the most attention in 2017: Continue reading
What do Resco Mobile CRM and Resco CRM have in common? Well, more than you’d think. In fact, together they mold into a single solution, called Resco Cloud.
Resco Cloud with 700+ features
=> Desktop CRM + Mobile App
The idea behind Resco Cloud is to intensify the consumer experience through sophisticated cloud technology with an emphasis on mobility. Continue reading
Ever wondered how others utilize their Mobile CRM solution? To what extent do companies modify the app they get from Resco? Or which are the most popular entities utilized by our customers?
Then wonder no more, as we’re bringing you a sneak peek behind the curtain – exploring the usage of Mobile CRM at 200 of our largest customers. These are companies with the highest number of Resco licenses deployed to aid the job of their mobile staffers daily. Continue reading
2016 was full of new stories, innovations, changes, and surprises. This challenging year has almost finished and we have to proudly announce that it was a powerful year for Resco. Each company sets certain targets since the very beginning of every year. However, sometimes, this journey does not go as smoothly as expected. Nevertheless, we can say that Resco had a prosperous year all the way through from January until December. Here are some of the most important moments Resco experienced in 2016: Continue reading
The tides are changing in the IT world as an importance of mobility keeps getting bigger in the majority of industries. Today’s age of customer-driven economy is constantly challenging companies, from top industry influencers to fast-evolving startups. More and more of those, are yet re-evaluating their enterprise strategy, hence they now have a higher number of workers out “in-the-field”.
In fact, 65% of sales reps who adopted mobile CRM have achieved their sales quotas (source: Innoppl Technologies) and 50% of field service businesses have yet to make their support documents and knowledge bases mobile friendly. Continue reading
Let’s “Delve” into things a little deeper. To be absolutely straightforward, unless you deliver a personalized experience, people will not adopt to your solution long-term. It’s a fact. According to the Journal of Experimental Psychology1 , every time a user switches programs or applications, there is a 40% reduction in productivity. If that isn’t a reality check, I’m not sure what is. Continue reading