Mobile CRM: It’s real-world case studies that drive home the benefits

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Note: This blogpost was written by Rick McCutcheon, Dynamics Solutions MVP and CSP.

Mobility is transforming the business world. And more and more there are real-world examples of mobile CRM creating efficiency, cost-savings and optimizing the use of critical customer data. Continue reading

Top 5 challenges for enterprise mobility

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1. What does “mobile-first” actually mean?

We live in a mobile-first world. Information and content is consumed mostly via mobile devices. 95% of businesses provide some form of mobility… These and similar claims are flooding our news feeds virtually on a daily basis.

But what does it actually mean for an organization to adopt a truly mobile mindset? It’s not just giving out devices to employees. Or launching a bring-your-own-device (BYOD) initiative, telling people to install a bunch of apps on their phones and tablets. Continue reading

5 steps for successfully adding mobility to the mix

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Business mobility’s great, right? But getting it right you can come across a few pitfalls, just like with any new solution or process an organization is introducing for the first time.

So what are the essentials to keep in mind before launching your first mobile CRM project? Continue reading

Which tablet for business? Apple iPad Pro versus Microsoft Surface Pro 4

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Every now and then we receive a question from our customers and partners about which mobile devices we recommend for business users. And since professional tablets are already being touted even as PC replacements we decided to take a closer look at two main competitors in the enterprise tablet ring – Apple’s iPad Pro and  Microsoft’s Surface Pro 4. Ladies and gentlemen, let’s get ready to rumble! Continue reading

Resco’s roadmap: Offline for all

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In May we announced the Resco Mobile CRM Roadmap for 2016. It contains a list of great improvements and new features that are useful for field sales and service users, admins of CRM systems and partners that want to do serious business with enterprise mobility. Continue reading

The future of enterprise mobility: 3 announcements expected at Google I/O 2016

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Google I/O 2016, the annual developer conclave at which the company reveals its latest innovations is  merely a week away. Plenty of cool technology is expected to share the spotlight – ranging from virtual reality all the way to self-driving cars. But there’s more in store than the presentations that will occupy the headlines of global tech media. So let’s take a look at 3 expected announcements businesses leveraging mobility should pay close attention to. Continue reading

iOS or Android: What’s in store for enterprise?

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Cupertino vs. Mountain View, the droid or the apple, or simply Android vs. iOS. With the demise of Blackberry 10 OS, and a little over 1% market share for Windows, Apple and Google mobile platforms have effectively seized the entire mobile market over the past years. And even though the debate which system to choose is a long running one among consumers, it has only recently grown to similar proportions among the business community. Take a closer look with us at both systems’ security, apps, hardware & more as we uncover what iOS and Android have in store for enterprise use. Continue reading