Step up your inspection game

Paperless Inspections with Resco Mobile CRM

A very common usage scenario for mobile CRM is mobile field inspections.

No wonder. Most inspectors spent the majority of their time out in the field, doing what they are paid to do: inspect things. So a mobile application is an ideal solution for them—it gets rid of papers once and for all. Continue reading

10 common myths about Mobile CRM

Mobile CRM Top 10 myths

These are some of the most used arguments you might stumble upon when talking about Mobile CRM. Let’s debunk these myths right now:
 

Myth 1: Mobile CRM is just for occasionally looking up some data

Let’s say you are working on a big project and you want to check its progress as you’re having dinner at home. Or you’re at a conference and you want to get some work done in-between the sessions. In these cases, mobile CRM is a nice-to-have thing.

However, Mobile CRM is a real working tool for a large group of people.

Technicians need to be able Continue reading

Try Resco Mobile CRM for Microsoft Dynamics 365/CRM (for free)

Resco Mobile CRM for Microsoft Dynamics CRM free trial inquiry

Every now and then we get the question: “Is it possible to get a trial of Resco Mobile CRM so we can test it out?”

Our answer: “Absolutely!”

We offer free trials because Continue reading

Dynamics CRM for phones does not work on Android 5

I am working on another comparison between Resco Mobile CRM and Microsoft’s mobile client for Dynamics CRM. As a part of my research, I go through all possible sources: websites, videos, forums, app stores…

This time, while reading the reviews on Dynamics CRM for phones on Google Play store, I realized how big of a difference one little attribute makes. Namely this one: Continue reading

How to run an SSRS report via the Resco Mobile CRM app?

Run SSRS report via the Resco Mobile CRM app

This blog will make sense to you, if you already know the ‘Run Report’ functionality that Microsoft Dynamics CRM offers. (No need to know a lot about it – you’ll get by with just a standard user knowledge).

Continue reading

Resco Mobile CRM shows ‘Unknown’ fields in the offline mode. How can I fix this?

FieldUnknown

 “I see fields as “Unknown” when in the offline mode. Why is this? And how can I correct this?”

Unknown means that the information is not available in the offline mode; i.e. records are not stored in the local database of the phone/tablet. Continue reading

How to print from your iPhone, iPad or Android phone/tablet

Can it be done? Yes.

Is it easy? Somewhat.

Printing from iPhones and iPads

IPhone and iPad has a built-in wireless printing support through AirPrint. Continue reading